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Twilio Cookbook: Second Edition

You're reading from   Twilio Cookbook: Second Edition Over 70 easy-to-follow recipes, from exploring the key features of Twilio to building advanced telephony apps

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Product type Paperback
Published in Mar 2014
Publisher
ISBN-13 9781783550654
Length 334 pages
Edition Edition
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Author (1):
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Roger Stringer Roger Stringer
Author Profile Icon Roger Stringer
Roger Stringer
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Table of Contents (20) Chapters Close

Twilio Cookbook Second Edition
Credits
About the Author
About the Reviewers
www.PacktPub.com
Preface
1. Into the Frying Pan 2. Now We're Cooking FREE CHAPTER 3. Conducting Surveys via SMS 4. Building a Conference Calling System 5. Combining Twilio with Other APIs 6. Sending and Receiving SMS Messages 7. Building a Reminder System 8. Building an IVR System 9. Building Your Own PBX 10. Digging into OpenVBX 11. Sending and Receiving Picture Messages 12. Call Queuing 13. Working with Twilio Client Index

Tracking orders with SMS


We've touched on a basic order-tracking recipe in Chapter 1, Into the Frying Pan, but this one is going to be a more advanced system. Order tracking is extremely important for any sort of commerce, whether it be e-commerce, call-in orders, or anything that needs a good way to give your customers a way to quickly check their orders.

Making things easy for customers keeps them coming back; having a way for your customers to just text you an order ID and track their purchase at any time is really handy. This system will feature an interface to manage orders, send notifications, and also handle incoming texts asking about orders.

Getting Ready

The complete source code for this recipe can be found in the Chapter6/Recipe5 folder.

How to do it...

We're now going to build a handy order-tracking system. We'll start with the interface to manage orders and continue onto handling requests for order status. We'll also set up a listener file that will accept SMS messages and reply...

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