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Salesforce Reporting and Dashboards

You're reading from   Salesforce Reporting and Dashboards Master the art of building successful reports and dashboards with this comprehensive guide

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Product type Paperback
Published in Mar 2015
Publisher Packt
ISBN-13 9781784394677
Length 306 pages
Edition 1st Edition
Concepts
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Author (1):
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Johan Yu Johan Yu
Author Profile Icon Johan Yu
Johan Yu
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Toc

Table of Contents (11) Chapters Close

Preface 1. Introducing Salesforce.com FREE CHAPTER 2. Managing Data in Salesforce.com 3. Creating Your First Report 4. Working with Reports 5. Learning Advanced Report Configuration 6. Creating Your First Dashboard 7. Learning Advanced Dashboard Configuration 8. Accessing Historical Data 9. Dashboards and Reports in Salesforce1 Index

Using a dynamic dashboard


Before we start with the definition of dynamic dashboards, let's understand: is there any concept called a static dashboard? Yes, there is, but it is not called a "static dashboard". For simplicity in this book and to differentiate a dashboard from a dynamic dashboard, let's just call it a "normal" dashboard. Note that in Salesforce, it is officially just called dashboard, not "normal dashboard".

Normal dashboard

For a normal dashboard, the user will see a dashboard with data visibility of someone else. Let's take a sample of how data visibility works in a normal dashboard. We create a role hierarchy to explain this easily, as shown in the following diagram:

Let's say a normal dashboard is configured with a running user as Peter Mann. Any user who opens the dashboard will have data visibility as that of Peter Mann, even though the user does not have visibility of the records, or even the source report used as a dashboard component.

When you create or edit a normal dashboard...

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