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Salesforce CRM Administration Handbook

You're reading from   Salesforce CRM Administration Handbook A comprehensive guide to administering, configuring, and customizing Salesforce CRM

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Product type Paperback
Published in Apr 2024
Publisher Packt
ISBN-13 9781835085691
Length 328 pages
Edition 1st Edition
Concepts
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Authors (2):
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Mateusz Twarożek Mateusz Twarożek
Author Profile Icon Mateusz Twarożek
Mateusz Twarożek
Krzysztof Nowacki Krzysztof Nowacki
Author Profile Icon Krzysztof Nowacki
Krzysztof Nowacki
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Toc

Table of Contents (16) Chapters Close

Preface 1. Chapter 1: Getting Started with Salesforce FREE CHAPTER 2. Chapter 2: Salesforce Architecture 3. Chapter 3: Getting to Know Data Management 4. Chapter 4: Lightning Experience 5. Chapter 5: Objects in Salesforce 6. Chapter 6: User Management and Security 7. Chapter 7: Automation Tools 8. Chapter 8: Reports and Dashboards 9. Chapter 9: AppExchange and Custom Applications 10. Chapter 10: Service Cloud 11. Chapter 11: Sales Cloud 12. Chapter 12: Salesforce Administrator Exam Preparation 13. Chapter 13: Continuing Education and Career Development 14. Index 15. Other Books You May Enjoy

Salesforce instances and PODs

In this section of the chapter, you will discover the fascinating world of Salesforce PODs. But what is a POD? The acronym POD stands for Point of Deployment, which may sound a bit enigmatic. To better understand this, let’s start with something you may have heard of – the word “instance.” Salesforce PODs are a different name for Salesforce instances. Instances or PODs are the places where your Salesforce data is located. It is a server location where your Salesforce org is hosted and from where it operates. Does the instance equal the org? No! On the Salesforce instance, there can be multiple Salesforce orgs allocated. Of course, each Salesforce org is separated and secured, so you can’t access the information of orgs that you don’t have access to. However, orgs from different companies are located in the same instance. As you may already know, Salesforce has thousands of customers, so you may now be wondering...

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