Top tips by chapter

Now that you've reviewed the information in each template and thought about how they all fit together, it's time to put together your detailed, integrated Change Management plan. As you do, keep in mind my top three tips from each chapter, explored in the following sections.

Chapter 1 – What is Change Management?

• More than 50 percent of projects fail to meet all of their objectives. A strong Change Management program greatly increases your project's chance of success.

• The Five Pillars of Change are: Sponsorship, Stakeholder Management, Training, Communication, and Organization Design. The activities in these five pillars are highly integrated.

• The Change Management team cannot work in silo. You must be integrated with the other project teams to be successful.

Chapter 2 – Establishing the Framework for Change

• Remember that people have both an intellectual and an emotional side. To help them adopt change, you must appeal to both.

• Help your project integrate with other departments...