Creating and managing Change and Release Management roles
This recipe provides details on creating and managing the roles required for Change and Release Management using SCSM.
Getting ready
You must plan to meet the following prerequisites before you complete this task:
Planning: Agree the Change and Release Management categories and roles (for example, use a table to capture the planning information). Plan for groups and queues for security scope filtering:
Process
Process role
SCSM Security role (template)
AD group
Categories (area)
Change Management
Change Initiators
Change Initiator
SCSM - CR Change Analysts
Standard - infrastructure
Change Management
Change Owners
Change Managers
SCSM - CR Change Managers
All Change Management categories
Release Management
Release Owners
Release Managers
SCSM - RR Release Managers Analysts
All Release Management categories
Installation and Authorization: You need to have successfully installed the SCSM product, be a user in the SCSM...
