You're reading from Mastering Microsoft Endpoint Manager Deploy and manage Windows 10, Windows 11, and Windows 365 on both physical and cloud PCs

Product type Paperback

Published in Oct 2021

Publisher Packt

ISBN-13 9781801078993

Length 666 pages

Edition 1st Edition

Tools

Microsoft Project

Concepts

Network Security

Author (1):

Per Larsen

View More author details

Table of Contents (24) Chapters

Preface

1. Section 1: Understanding the Basics

2. Chapter 1: Introduction to Microsoft 365 FREE CHAPTER

3. Chapter 2: What Is Unified Endpoint Management?

4. Section 2: Windows 365

5. Chapter 3: Introducing Windows 365

6. Chapter 4: Deploying Windows 365

7. Section 3: Mastering Microsoft Endpoint Manager

8. Chapter 5: Requirements for Microsoft Endpoint Manager

9. Chapter 6: Windows Deployment and Management

10. Chapter 7: Manager Windows Autopilot

11. Chapter 8: Application Management and Delivery

12. Chapter 9: Understanding Policy Management

13. Chapter 10: Advanced Policy Management

14. Chapter 11: Office Policy Management

15. Chapter 12: User Profile Management

16. Chapter 13: Identity and Security Management

17. Chapter 14: Monitoring and Endpoint Analytics

18. Chapter 15: Universal Print

19. Section 4: Tips and Tricks from the Field

20. Chapter 16: Troubleshooting Microsoft Endpoint Manager

21. Chapter 17: Troubleshooting Windows 365

22. Chapter 18: Community Help

23. Other Books You May Enjoy

Shadow users with Quick Assist

Quick Assist is a new tool (simpler than Remote Assistance – it doesn't require any pre-configuration) you can use to give control of your computer to people you trust over the internet. The other great thing about Quick Assist is that it's free to use as part of your Windows 10 license!

Quick Assist is part of your cloud PC and all other physical Windows 10 operating systems. So, you just have to search for it in your Start menu to get started. Pretty simple, right?

Once you've done this, you will have to log in with your Azure AD credentials. If you are the user, you need to enter a 6-digit code. If you are the helpdesk employee or the IT admin, you have to click on Assist another person:

Figure 4.72 – Quick assist login

Wait for the session to load.

During the loading process, the helpdesk user will be asked for the type of control they wish to implement:

Figure 4...