Search icon CANCEL
Subscription
0
Cart icon
Your Cart (0 item)
Close icon
You have no products in your basket yet
Arrow left icon
Explore Products
Best Sellers
New Releases
Books
Videos
Audiobooks
Learning Hub
Free Learning
Arrow right icon
Learning Proxmox VE
Learning Proxmox VE

Learning Proxmox VE: Unleash the power of Proxmox VE by setting up a dedicated virtual environment to serve both containers and virtual machines

eBook
€8.99 €29.99
Paperback
€36.99
Subscription
Free Trial
Renews at €18.99p/m

What do you get with Print?

Product feature icon Instant access to your digital eBook copy whilst your Print order is Shipped
Product feature icon Paperback book shipped to your preferred address
Product feature icon Download this book in EPUB and PDF formats
Product feature icon Access this title in our online reader with advanced features
Product feature icon DRM FREE - Read whenever, wherever and however you want
OR
Modal Close icon
Payment Processing...
tick Completed

Shipping Address

Billing Address

Shipping Methods
Table of content icon View table of contents Preview book icon Preview Book

Learning Proxmox VE

Chapter 1. Proxmox VE Fundamentals

Proxmox Virtual Environment (PVE) is a mature, complete, well-supported, enterprise-class virtualization environment for servers. It is an open source tool—based in the Debian GNU/Linux distribution—that manages containers, virtual machines, storage, virtualized networks, and high-availability clustering through a well-designed, web-based interface or via the command-line interface.

Note

Developers provided the first stable release of Proxmox VE in 2008; four years and eight point releases later, ZDNet's Ken Hess boldly, but quite sensibly, declared Proxmox VE as Proxmox: The Ultimate Hypervisor (http://www.zdnet.com/article/proxmox-the-ultimate-hypervisor/).Four years later, PVE is on version 4.1, in use by at least 90,000 hosts, and more than 500 commercial customers in 140 countries; the web-based administrative interface itself is translated into 19 languages.

This chapter explores the fundamental technologies underlying PVE's hypervisor features: LXCKVM, and QEMU. To do so, we will develop a working understanding of virtual machines, containers, and their appropriate use.

We will cover the following topics in this chapter:

  • Proxmox VE in brief
  • Virtualization and containerization with PVE
  • Proxmox VE virtual machines, KVM, and QEMU
  • Containerization with PVE and LXC

Proxmox VE in brief

With Proxmox VE, Proxmox Server Solutions GmbH (https://www.proxmox.com/en/about) provides us with an enterprise-ready, open source type 2 Hypervisor. Later, you'll find some of the features that make Proxmox VE such a strong enterprise candidate.

  • The license for Proxmox VE is very deliberately the GNU Affero General Public License (V3) (https://www.gnu.org/licenses/agpl-3.0.html). From among the many free and open source compatible licenses available, this is a significant choice because it is "specifically designed to ensure cooperation with the community in the case of network server software."
  • PVE is primarily administered from an integrated web interface, from the command line locally, or via SSH. Consequently, there is no need for a separate management server and the associated expenditure. In this way, Proxmox VE significantly contrasts with alternative enterprise virtualization solutions by vendors such as VMware.
  • Proxmox VE instances/nodes can be incorporated into PVE clusters, and centrally administered from a unified web interface.
  • Proxmox VE provides for live migration—the movement of a virtual machine or container from one cluster node to another without any disruption of services. This is a rather unique feature of PVE and not common in competing products.

Features

Proxmox VE

VMware vSphere

Hardware requirements

Flexible

Strict compliance with HCL

Integrated management interface

Web- and shell-based (browser and SSH)

No. Requires dedicated management server at additional cost

Simple subscription structure

Yes; based on number of premium support tickets per year and CPU socket count

No

High availability

Yes

Yes

VM live migration

Yes

Yes

Supports containers

Yes

No

Virtual machine OS support

Windows and Linux

Windows, Linux, and Unix

Community support

Yes

No

Live VM snapshots

Yes

Yes

Contrasting Proxmox VE and VMware vSphere features

Note

For a complete catalog of features, see the Proxmox VE datasheet at https://www.proxmox.com/images/download/pve/docs/Proxmox-VE-Datasheet.pdf.

Like its competitors, PVE is a hypervisor: a typical hypervisor is software that creates, runs, configures, and manages virtual machines based on an administrator or engineer's choices.

PVE is known as a type 2 hypervisor because the virtualization layer is built upon an operating system.

As a type 2 hypervisor, Proxmox VE is built on the Debian project. Debian is a GNU/Linux distribution renowned for its reliability, commitment to security, and its thriving and dedicated community of contributing developers.

Proxmox VE in brief

A type 2 hypervisor, such as PVE, runs directly over the operating system. In Proxmox VE's case, the operating system is Debian; since the release of PVE 4.0, the underlying operating system has been Debian "Jessie."

By contrast, a Type I Hypervisor (such as VMware's ESXi) runs directly on bare metal without the mediation of an operating system. It has no additional function beyond managing virtualization and the physical hardware.

Proxmox VE in brief

A type I hypervisor runs directly on hardware, without the mediation of an operating system.

Note

Debian-based GNU/Linux distributions are arguably the most popular GNU/Linux distributions for the desktop.

One characteristic that distinguishes Debian from competing distributions is its release policy: Debian releases only when its development community can ensure its stabilitysecurity, and usability.

Debian does not distinguish between long-term support releases and regular releases as do some other distributions.

Instead, all Debian releases receive strong support and critical updates throughout the first year following the next release. (Since 2007, a major release of Debian has been made about every two years. Debian 8, Jessie, was released just about on schedule in 2015.

Proxmox VE's reliance on Debian is thus a testament to its commitment to these values: stability, security, and usability during scheduled releases that favor cutting-edge features.

PVE provides its virtualization functionality through three open technologies managed through a unified web-based interface:

  • LXC
  • KVM
  • QEMU

To understand how this foundation serves Proxmox VE, we must first be able to clearly understand the relationship between virtualization (or, specifically, hardware virtualization) and containerization (OS virtualization). As we proceed, their respective use cases should become clear.

Virtualization with Proxmox VE

It is correct to ultimately understand containerization as a type of virtualization. However, here, we'll look first to conceptually distinguish a virtual machine from a container by focusing on contrasting characteristics.

Simply put, virtualization is a technique through which we provide fully-functional, computing resources without a demand for the resources' physical organization, locations, or relative proximity.

Virtualization technology allows us to share and allocate the resources of a physical computer with multiple execution environments. Without context, virtualization is a vague term. It encapsulates the abstraction of such resources as storage, networks, servers, desktop environments, and even applications from their concrete hardware requirements through software implementation solutions called hypervisors.

Virtualization thus affords us more flexibility, more functionality, and a significant positive impact on our budgets which are often realized with merely the resources we have at hand.

In terms of PVE, virtualization most commonly refers to the abstraction of all aspects of a discrete computing system from its hardware. In this context, virtualization is the creation, in other words, of a virtual machine or VM, with its own operating system and applications.

A VM may be initially understood as a computer that has the same functionality as a physical machine. Likewise, it may be incorporated and communicated with via a network exactly as a machine with physical hardware would. Put yet another way, from inside a VM, we will experience no difference from which we can distinguish it from a physical computer.

The virtual machine, moreover, hasn't the physical footprint of its physical counterparts. The hardware it relies on is, in fact, provided by software that borrows from the hardware resources of a host installed on a physical machine (or bare metal).

Nevertheless, the software components of the virtual machine, from the applications to the operating system, are distinctly separated from those of the host machine. This advantage is realized when it comes to allocating physical space for resources.

For example, we may have a PVE server running a web server, database server, firewall, and log management system—all as discrete virtual machines. Rather than consuming physical space, resources, and labor of maintaining four physical machines, we simply make physical room for the single Proxmox VE server and configure an appropriate virtual LAN as necessary.

In a white paper entitled Putting Server Virtualization to Work, AMD articulates well the benefits of virtualization to businesses and developers (https://www.amd.com/Documents/32951B_Virtual_WP.pdf):

Top 5 business benefits of virtualization:

Increases server utilization

Improves service levels

Streamlines manageability and security

Decreases hardware costs

Reduces facility costs

The benefits of virtualization with a development and test environment:

Lowers capital and space requirements

Lowers power and cooling costs

Increases efficiencies through shorter test cycles

Faster time-to-market

To these benefits, let's add portability and encapsulation: the unique ability to migrate a live VM from one PVE host to another—without suffering a service outage.

Proxmox VE makes the creation and control of virtual machines possible through the combined use of two free and open source technologies: Kernel-based Virtual Machine (or KVM) and (Quick Emulator (QEMU). Used together, we refer to this integration of tools as KVM-QEMU.

KVM

KVM has been an integral part of the Linux kernel since February 2007. This kernel module allows GNU/Linux users and administrators to take advantage of an architecture's hardware virtualization extensions; for our purposes, these extensions are AMD's AMD-V and Intel'sVT-X for the x86_64 architecture.

To really make the most of Proxmox VE's feature set, you'll therefore want to install on an x86_64 machine with a CPU that has integrated virtualization extensions. For a full list of AMD and Intel processors supported by KVM, visit Intel at http://ark.intel.com/Products/VirtualizationTechnology or AMD at http://support.amd.com/en-us/kb-articles/Pages/GPU120AMDRVICPUsHyperVWin8.aspx.

QEMU

QEMU provides an emulation and virtualization interface that can be scripted or otherwise controlled by a user.

QEMU

Visualizing the relationship between KVM and QEMU

Without Proxmox VE, we could essentially define the hardware, create a virtual disk, and start and stop a virtualized server from the command line using QEMU.

Alternatively, we could rely on any one of an array of GUI frontends for QEMU (a list of GUIs available for various platforms can be found at http://wiki.qemu.org/Links#GUI_Front_Ends).

Of course, working with these solutions is productive only if you're interested in what goes on behind the scenes in PVE when virtual machines are defined. Proxmox VE's management of virtual machines, is itself, managing QEMU through its API.

Note

Managing QEMU from the command line can be tedious. The following is a line from a script that launched Raspbian, a Debian remix intended for the architecture of the Raspberry Pi, on an x86 Intel machine running Ubuntu. When we see how easy it is to manage VMs from Proxmox VE's administrative interfaces, we'll sincerely appreciate that relative simplicity:qemu-system-arm -kernel kernel-qemu -cpu arm1176 -m 256 -M versatilepb -no-reboot -serial stdio -append "root=/dev/sda2 panic=1" -hda ./$raspbian_img -hdb swap

If you're familiar with QEMU's emulation features, it's perhaps important to note that we can't manage emulation through the tools and features Proxmox VE provides—despite its reliance on QEMU. From a bash shell provided by Debian, it's possible. However, the emulation can't be controlled through PVE's administration and management interfaces.

OS Virtualization with Proxmox VE

Containers are another type of virtualization. Synonymous with OS virtualization, containers have enjoyed a recent renaissance. In contrast to VMs, containers share operating system components, such as libraries and binaries, with the host operating system; a virtual machine does not.

OS Virtualization with Proxmox VE

Visually contrasting virtual machines with containers

Tip

The container advantage

This arrangement potentially allows a container to run leaner and with fewer hardware resources borrowed from the host. For many authors, pundits, and users, containers also offer a demonstrable advantage in terms of speed and efficiency. (However, it should be noted here that as resources such as RAM and more powerful CPUs become cheaper, this advantage will diminish.)

The Proxmox VE container is made possible through LXC from version 4.0 onwards (it's made possible through OpenVZ in previous PVE versions). LXC is the third fundamental technology serving Proxmox VE's ultimate interest. Like KVM and QEMU, LXC (or Linux Containers) is an open source technology. It allows a host to run, and an administrator to manage, multiple operating system instances as isolated containers on a single physical host. Conceptually then, a container very clearly represents a class of virtualization, rather than an opposing concept. Nevertheless, it's helpful to maintain a clear distinction between a virtual machine and a container as we come to terms with PVE.

The ideal implementation of a Proxmox VE guest is contingent on our distinguishing and choosing between a virtual machine solution and a container solution.

Since Proxmox VE containers share components with the host operating system which offers advantages in terms of efficiency, this text will guide you through the creation of containers whenever the intended guest can be fully realized with Debian Jessie as our hypervisor's operating system without sacrificing features.

When our intent is a guest running a Microsoft Windows operating system, for example, a Proxmox VE container ceases to be a solution. In such a case, we turn, instead, to creating a virtual machine. We must rely on a VM precisely because the operating system components that Debian can share with a Linux container are not components that a Microsoft Windows operating system can make use of.

Summary

In this chapter, we have come to terms with the three open source technologies that provide Proxmox VE's foundational features: containerization and virtualization with LXC, KVM, and QEMU.

Along the way, we've come to understand that containers, while being a type of virtualization, have characteristics that distinguish them from virtual machines.

These differences will be crucial as we determine which technology to rely on for a virtual server solution with Proxmox VE.

The next chapter will guide you through the installation and configuration of your first Proxmox VE server. It will thus introduce Proxmox VE hardware specifications and installation methods. Finally, it will provide a thorough walkthrough of the Proxmox Installer.

Let's move forward and prepare our first PVE instance, which we will use to host both containers and virtual machines.

Left arrow icon Right arrow icon

Key benefits

  • Create virtual machines and containers from the comfort of your workstation using Proxmox VE's web-based management interface
  • Maximize performance, security, and the quality of virtual services by tailoring container and virtual machine configurations based on established best practices
  • Put theory to practice by deploying virtual servers that promise portability, modularity, flexibility, security, and quality of service at any scale

Description

Proxmox VE 4.1 provides an open source, enterprise virtualization platform on which to host virtual servers as either virtual machines or containers. This book will support your practice of the requisite skills to successfully create, tailor, and deploy virtual machines and containers with Proxmox VE 4.1. Following a survey of PVE's features and characteristics,this book will contrast containers with virtual machines and establish cases for both. It walks through the installation of Proxmox VE, explores the creation of containers and virtual machines, and suggests best practices for virtual disk creation, network configuration, and Proxmox VE host and guest security.Throughout the book, you will navigate the Proxmox VE 4.1 web interface and explore options for command-line management

Who is this book for?

This book is intended for server and system administrators and engineers who are eager to take advantage of the potential of virtual machines and containers to manage servers more efficiently and make the best use of resources, from energy consumption to hardware utilization and physical real estate

What you will learn

  • Install and configure Proxmox VE
  • Create new virtual machines and containers
  • Import container templates and virtual appliances
  • Optimize virtual machine performance for common use cases
  • Apply the latest security patches to a Proxmox VE host
  • Contrast PVE virtual machines and containers to recognize their respective use cases
  • Secure virtual machines and containers
  • Assess the benefits of virtualization on budgets, server real estate, maintenance, and management time
Estimated delivery fee Deliver to Ireland

Premium delivery 7 - 10 business days

€23.95
(Includes tracking information)

Product Details

Country selected
Publication date, Length, Edition, Language, ISBN-13
Publication date : Mar 31, 2016
Length: 224 pages
Edition : 1st
Language : English
ISBN-13 : 9781783981786
Vendor :
Proxmox
Tools :

What do you get with Print?

Product feature icon Instant access to your digital eBook copy whilst your Print order is Shipped
Product feature icon Paperback book shipped to your preferred address
Product feature icon Download this book in EPUB and PDF formats
Product feature icon Access this title in our online reader with advanced features
Product feature icon DRM FREE - Read whenever, wherever and however you want
OR
Modal Close icon
Payment Processing...
tick Completed

Shipping Address

Billing Address

Shipping Methods
Estimated delivery fee Deliver to Ireland

Premium delivery 7 - 10 business days

€23.95
(Includes tracking information)

Product Details

Publication date : Mar 31, 2016
Length: 224 pages
Edition : 1st
Language : English
ISBN-13 : 9781783981786
Vendor :
Proxmox
Tools :

Packt Subscriptions

See our plans and pricing
Modal Close icon
€18.99 billed monthly
Feature tick icon Unlimited access to Packt's library of 7,000+ practical books and videos
Feature tick icon Constantly refreshed with 50+ new titles a month
Feature tick icon Exclusive Early access to books as they're written
Feature tick icon Solve problems while you work with advanced search and reference features
Feature tick icon Offline reading on the mobile app
Feature tick icon Simple pricing, no contract
€189.99 billed annually
Feature tick icon Unlimited access to Packt's library of 7,000+ practical books and videos
Feature tick icon Constantly refreshed with 50+ new titles a month
Feature tick icon Exclusive Early access to books as they're written
Feature tick icon Solve problems while you work with advanced search and reference features
Feature tick icon Offline reading on the mobile app
Feature tick icon Choose a DRM-free eBook or Video every month to keep
Feature tick icon PLUS own as many other DRM-free eBooks or Videos as you like for just €5 each
Feature tick icon Exclusive print discounts
€264.99 billed in 18 months
Feature tick icon Unlimited access to Packt's library of 7,000+ practical books and videos
Feature tick icon Constantly refreshed with 50+ new titles a month
Feature tick icon Exclusive Early access to books as they're written
Feature tick icon Solve problems while you work with advanced search and reference features
Feature tick icon Offline reading on the mobile app
Feature tick icon Choose a DRM-free eBook or Video every month to keep
Feature tick icon PLUS own as many other DRM-free eBooks or Videos as you like for just €5 each
Feature tick icon Exclusive print discounts

Frequently bought together


Stars icon
Total 120.97
Mastering Proxmox
€41.99
Learning Proxmox VE
€36.99
Proxmox Cookbook
€41.99
Total 120.97 Stars icon
Banner background image

Table of Contents

7 Chapters
1. Proxmox VE Fundamentals Chevron down icon Chevron up icon
2. Installing Proxmox VE Chevron down icon Chevron up icon
3. Creating Containers Chevron down icon Chevron up icon
4. Creating Virtual Machines Chevron down icon Chevron up icon
5. Working with Virtual Disks Chevron down icon Chevron up icon
6. Networking with Proxmox VE Chevron down icon Chevron up icon
7. Securing Proxmox VE Chevron down icon Chevron up icon

Customer reviews

Rating distribution
Full star icon Full star icon Full star icon Half star icon Empty star icon 3.8
(4 Ratings)
5 star 50%
4 star 0%
3 star 25%
2 star 25%
1 star 0%
Jeremy Davis Jan 06, 2017
Full star icon Full star icon Full star icon Full star icon Full star icon 5
This book is informative, well-written and easy to read. It contains exactly what is written on the tin! :)As noted in the blurb: "This book is intended for server and system administrators and engineers who are eager to take advantage of the potential of virtual machines and containers to manage servers more efficiently and make the best use of resources, from energy consumption to hardware utilization and physical real estate". TBH I'm not really the target audience of this book (I've been using Proxmox casually for a few years now) but there were a few things I learned. As the title, "Learning Proxmox VE" suggests, this book it is more aimed at Proxmox beginners (I've been using Proxmox since version 1.6).For anyone who has minimal prior Proxmox knowledge, I have no doubt that this book will get you up to speed in no time. It contains enough information, that even if you haven't had much prior virtualisation experience, it will make sense; but won't insult your intelligence if you have already played with other virtualisation tools.
Amazon Verified review Amazon
d.vee Jun 08, 2016
Full star icon Full star icon Full star icon Full star icon Full star icon 5
Both in-depth and simple to follow, this guide is a must-have.
Amazon Verified review Amazon
Par5Eagles Jul 11, 2016
Full star icon Full star icon Full star icon Empty star icon Empty star icon 3
This book is well written and clear, and is appropriate for a certain type of reader. My background- I have a moderate amount of virtualization experience using VirtualBox, and did a bit of reading and watching YouTube "how to" proxmox videos before buying this book. My hope was this book would take me to the next level and explain some of the sexy things proxmox can do, especially in the area of clustering and high availability. Unfortunately, intermediate and advanced topics are not covered at all in this book. It is written for someone who has moderate linux skills and doesn't really know anything about virtualization. If you are beyond that, don't waste your time and a good bit of money on this one. I was 2/3 of the way through the book (in slightly over an hour) before I learned anything of any real value to me.This book is rather short- just over 200 pages. A lot of those pages are taken up with big screen shots and a lot of white space... there might be 100 pages of "real content". To the author and editor- I recommend expanding the areas covered in this book to go beyond the very basics. There's just not enough material here for a $50 book.
Amazon Verified review Amazon
Douglas B Fletcher Feb 07, 2018
Full star icon Full star icon Empty star icon Empty star icon Empty star icon 2
I was an absolute beginner with ProxMox. For the $ this was a very short book and it didn't really give a whole lot of material that wasn't easily discovered via google. I did pick up a few tricks/pieces of info, so it wasn't totally for naught, but I really did expect a bit more.
Amazon Verified review Amazon
Get free access to Packt library with over 7500+ books and video courses for 7 days!
Start Free Trial

FAQs

What is the delivery time and cost of print book? Chevron down icon Chevron up icon

Shipping Details

USA:

'

Economy: Delivery to most addresses in the US within 10-15 business days

Premium: Trackable Delivery to most addresses in the US within 3-8 business days

UK:

Economy: Delivery to most addresses in the U.K. within 7-9 business days.
Shipments are not trackable

Premium: Trackable delivery to most addresses in the U.K. within 3-4 business days!
Add one extra business day for deliveries to Northern Ireland and Scottish Highlands and islands

EU:

Premium: Trackable delivery to most EU destinations within 4-9 business days.

Australia:

Economy: Can deliver to P. O. Boxes and private residences.
Trackable service with delivery to addresses in Australia only.
Delivery time ranges from 7-9 business days for VIC and 8-10 business days for Interstate metro
Delivery time is up to 15 business days for remote areas of WA, NT & QLD.

Premium: Delivery to addresses in Australia only
Trackable delivery to most P. O. Boxes and private residences in Australia within 4-5 days based on the distance to a destination following dispatch.

India:

Premium: Delivery to most Indian addresses within 5-6 business days

Rest of the World:

Premium: Countries in the American continent: Trackable delivery to most countries within 4-7 business days

Asia:

Premium: Delivery to most Asian addresses within 5-9 business days

Disclaimer:
All orders received before 5 PM U.K time would start printing from the next business day. So the estimated delivery times start from the next day as well. Orders received after 5 PM U.K time (in our internal systems) on a business day or anytime on the weekend will begin printing the second to next business day. For example, an order placed at 11 AM today will begin printing tomorrow, whereas an order placed at 9 PM tonight will begin printing the day after tomorrow.


Unfortunately, due to several restrictions, we are unable to ship to the following countries:

  1. Afghanistan
  2. American Samoa
  3. Belarus
  4. Brunei Darussalam
  5. Central African Republic
  6. The Democratic Republic of Congo
  7. Eritrea
  8. Guinea-bissau
  9. Iran
  10. Lebanon
  11. Libiya Arab Jamahriya
  12. Somalia
  13. Sudan
  14. Russian Federation
  15. Syrian Arab Republic
  16. Ukraine
  17. Venezuela
What is custom duty/charge? Chevron down icon Chevron up icon

Customs duty are charges levied on goods when they cross international borders. It is a tax that is imposed on imported goods. These duties are charged by special authorities and bodies created by local governments and are meant to protect local industries, economies, and businesses.

Do I have to pay customs charges for the print book order? Chevron down icon Chevron up icon

The orders shipped to the countries that are listed under EU27 will not bear custom charges. They are paid by Packt as part of the order.

List of EU27 countries: www.gov.uk/eu-eea:

A custom duty or localized taxes may be applicable on the shipment and would be charged by the recipient country outside of the EU27 which should be paid by the customer and these duties are not included in the shipping charges been charged on the order.

How do I know my custom duty charges? Chevron down icon Chevron up icon

The amount of duty payable varies greatly depending on the imported goods, the country of origin and several other factors like the total invoice amount or dimensions like weight, and other such criteria applicable in your country.

For example:

  • If you live in Mexico, and the declared value of your ordered items is over $ 50, for you to receive a package, you will have to pay additional import tax of 19% which will be $ 9.50 to the courier service.
  • Whereas if you live in Turkey, and the declared value of your ordered items is over € 22, for you to receive a package, you will have to pay additional import tax of 18% which will be € 3.96 to the courier service.
How can I cancel my order? Chevron down icon Chevron up icon

Cancellation Policy for Published Printed Books:

You can cancel any order within 1 hour of placing the order. Simply contact customercare@packt.com with your order details or payment transaction id. If your order has already started the shipment process, we will do our best to stop it. However, if it is already on the way to you then when you receive it, you can contact us at customercare@packt.com using the returns and refund process.

Please understand that Packt Publishing cannot provide refunds or cancel any order except for the cases described in our Return Policy (i.e. Packt Publishing agrees to replace your printed book because it arrives damaged or material defect in book), Packt Publishing will not accept returns.

What is your returns and refunds policy? Chevron down icon Chevron up icon

Return Policy:

We want you to be happy with your purchase from Packtpub.com. We will not hassle you with returning print books to us. If the print book you receive from us is incorrect, damaged, doesn't work or is unacceptably late, please contact Customer Relations Team on customercare@packt.com with the order number and issue details as explained below:

  1. If you ordered (eBook, Video or Print Book) incorrectly or accidentally, please contact Customer Relations Team on customercare@packt.com within one hour of placing the order and we will replace/refund you the item cost.
  2. Sadly, if your eBook or Video file is faulty or a fault occurs during the eBook or Video being made available to you, i.e. during download then you should contact Customer Relations Team within 14 days of purchase on customercare@packt.com who will be able to resolve this issue for you.
  3. You will have a choice of replacement or refund of the problem items.(damaged, defective or incorrect)
  4. Once Customer Care Team confirms that you will be refunded, you should receive the refund within 10 to 12 working days.
  5. If you are only requesting a refund of one book from a multiple order, then we will refund you the appropriate single item.
  6. Where the items were shipped under a free shipping offer, there will be no shipping costs to refund.

On the off chance your printed book arrives damaged, with book material defect, contact our Customer Relation Team on customercare@packt.com within 14 days of receipt of the book with appropriate evidence of damage and we will work with you to secure a replacement copy, if necessary. Please note that each printed book you order from us is individually made by Packt's professional book-printing partner which is on a print-on-demand basis.

What tax is charged? Chevron down icon Chevron up icon

Currently, no tax is charged on the purchase of any print book (subject to change based on the laws and regulations). A localized VAT fee is charged only to our European and UK customers on eBooks, Video and subscriptions that they buy. GST is charged to Indian customers for eBooks and video purchases.

What payment methods can I use? Chevron down icon Chevron up icon

You can pay with the following card types:

  1. Visa Debit
  2. Visa Credit
  3. MasterCard
  4. PayPal
What is the delivery time and cost of print books? Chevron down icon Chevron up icon

Shipping Details

USA:

'

Economy: Delivery to most addresses in the US within 10-15 business days

Premium: Trackable Delivery to most addresses in the US within 3-8 business days

UK:

Economy: Delivery to most addresses in the U.K. within 7-9 business days.
Shipments are not trackable

Premium: Trackable delivery to most addresses in the U.K. within 3-4 business days!
Add one extra business day for deliveries to Northern Ireland and Scottish Highlands and islands

EU:

Premium: Trackable delivery to most EU destinations within 4-9 business days.

Australia:

Economy: Can deliver to P. O. Boxes and private residences.
Trackable service with delivery to addresses in Australia only.
Delivery time ranges from 7-9 business days for VIC and 8-10 business days for Interstate metro
Delivery time is up to 15 business days for remote areas of WA, NT & QLD.

Premium: Delivery to addresses in Australia only
Trackable delivery to most P. O. Boxes and private residences in Australia within 4-5 days based on the distance to a destination following dispatch.

India:

Premium: Delivery to most Indian addresses within 5-6 business days

Rest of the World:

Premium: Countries in the American continent: Trackable delivery to most countries within 4-7 business days

Asia:

Premium: Delivery to most Asian addresses within 5-9 business days

Disclaimer:
All orders received before 5 PM U.K time would start printing from the next business day. So the estimated delivery times start from the next day as well. Orders received after 5 PM U.K time (in our internal systems) on a business day or anytime on the weekend will begin printing the second to next business day. For example, an order placed at 11 AM today will begin printing tomorrow, whereas an order placed at 9 PM tonight will begin printing the day after tomorrow.


Unfortunately, due to several restrictions, we are unable to ship to the following countries:

  1. Afghanistan
  2. American Samoa
  3. Belarus
  4. Brunei Darussalam
  5. Central African Republic
  6. The Democratic Republic of Congo
  7. Eritrea
  8. Guinea-bissau
  9. Iran
  10. Lebanon
  11. Libiya Arab Jamahriya
  12. Somalia
  13. Sudan
  14. Russian Federation
  15. Syrian Arab Republic
  16. Ukraine
  17. Venezuela