What is automation?
Automation is a tool provided with all Jira Cloud instances as part of any type of subscription you have. It can extend your JWM work by simplifying the manual processes that you need to perform.
Automation works by creating point and click rules which contain triggers, conditions and actions. These rules can be very powerful in the amount of time it saves you by reducing extra manual edits and calculations.
However, we also need to mention a few limitations related to the rules. There are unlimited rule executions for single project rules – meaning the rule runs against a single project. However, there are limits or levels of executions for global or multi-project rules available in relation to your subscription type, which we will discuss later in the chapter.
Automation allows project administrators and Jira administrators to save time by setting up rules that fire based on various system events. Some examples of system events include the following...