Understanding current state discovery

Using surveys and interviews during the assessment phase of a digital transformation is vital for gathering comprehensive, nuanced insights that inform strategy, engage stakeholders, manage risks, and guide continuous improvement. These tools help ensure that the transformation efforts are well grounded in the organization’s realities, increasing the chances of achieving meaningful and sustainable change.

Surveys

Surveys are a powerful tool to discover the current state of an organization’s people, processes, and technologies as part of an overall assessment approach. They complement interviews and other data collection methods by providing quantitative insights that can be analyzed to identify trends, patterns, and areas for improvement.

Why conduct surveys?

Here’s why surveys are important and how they should be conducted:

• Broad reach and scalability: Surveys can reach a large number of respondents across...