Using Health Cloud Einstein

Health Cloud is Salesforce's offering for healthcare and life sciences customers. It contains a complex data model and associated functionality that caters to the needs of providers of healthcare services such as hospitals and health insurance companies, and pharmaceutical companies and medical device manufacturers. From an Einstein perspective, it focuses on analytical applications that give greater insight into common issues faced by these types of organizations. We will see how in the following sections.

Analytics for Healthcare

Analytics for Healthcare is a predefined set of dashboards and Einstein Discovery Stories built on top of Tableau CRM that enable customers to drill into several relevant dimensions for different types of Health and Life Sciences organizations. There are separate dashboards for analyzing care performance, patient referrals, utilization, patient segmentation, social determinants, visit and team insights, and emergency...