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Architecting AI Solutions on Salesforce

You're reading from Architecting AI Solutions on Salesforce Design powerful and accurate AI-driven state-of-the-art solutions tailor-made for modern business demands

Product type Paperback

Published in Nov 2021

Publisher Packt

ISBN-13 9781801076012

Length 340 pages

Edition 1st Edition

Tools

Salesforce

Concepts

CRM

Author (1):

Lars Malmqvist

View More author details

Table of Contents (17) Chapters

Preface

1. Section 1: Salesforce and AI

2. Chapter 1: AI Solutions on the Salesforce Einstein Platform FREE CHAPTER

3. Section 2: Out-of-the-Box AI Features for Salesforce

4. Chapter 2: Salesforce AI for Sales

5. Chapter 3: Salesforce AI for Service

6. Chapter 4: Salesforce AI for Marketing and Commerce

7. Chapter 5: Salesforce AI for Industry Clouds

8. Section 3: Extending and Building AI Features

9. Chapter 6: Declarative Customization Options

10. Chapter 7: Building AI Features with Einstein Platform Services

11. Chapter 8: Integrating Third-Party AI Services

12. Section 4: Making the Right Decision

13. Chapter 9: A Salesforce AI Decision Guide

14. Chapter 10: Conclusion

15. Assessments

16. Other Books You May Enjoy

Technical requirements

To follow along with the hands-on parts of this chapter, you will need to register for an org with Einstein Bots enabled, which includes a standard Salesforce developer org. This must also include the Sales Cloud Einstein Dev Org, which you may have created in the previous chapter. If you need a new one, you can sign up for one here: https://developer.salesforce.com/signup.

The Code in Action (CiA) video for the chapter can be found at https://bit.ly/2WJhqbJ.

The rest of the chapter is locked

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Authors (1)

Lars Malmqvist

Lars Malmqvist

Lars Malmqvist is a 32x certified Salesforce CTA and has spent the past 15 years in the Salesforce ecosystem building advanced solutions on the platform. Currently, he works as a partner in the management consultancy, Implement Consulting Group, focusing on supporting large Nordic Salesforce clients in their transformation journeys. He has published two books, Architecting AI Solutions on Salesforce and Salesforce Anti-Patterns, both with Packt publishing.

See other products by Lars Malmqvist

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