Chapter 14: Invoice Processing – Dispatcher

Henry's Food Mart is a chain of convenience stores in the US with headquarters in New York, and there are currently 400+ stores located in the US. The invoice processing process has been selected for RPA automation as part of the larger project initiative conducted within Henry's Food Mart's finance and accounting department.

The objective of this process automation is linked to the project business case and is primarily intended to do the following:

• Deliver faster processing of the invoices.
• Reduce redundant activities in the invoice processing.
• Improve overall performance and reliability by eliminating errors.

The invoice processing process reads through emails and downloads the invoices received in the form of an email attachment as a PDF. Then, it extracts customer information and invoice particulars from the invoices and enters them into the order entry CRM.

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