Answers

1. The two established change management frameworks discussed in the document are Kotter’s 8- step process for leading change and the ADKAR change model.
2. The eight steps in Kotter’s 8-step process for leading change are:

   1) Create a sense of urgency

   2) Build a guiding coalition

   3) Form a strategic vision

   4) Enlist a volunteer army

   5) Enable action by removing barriers

   6) Generate short-term wins

   7) Sustain acceleration

   8) Institute change

3. The ADKAR change model stands for Awareness, Desire, Knowledge, Ability, and Reinforcement.
4. Kotter’s 8-step process differs from the ADKAR model as follows: Kotter’s approach is a strategic top-down approach which is focused on leadership buy-in and the steps necessary to facilitate effective change management. In contrast, the ADKAR model is more individual-centric, focusing on an individual’s journey through change and highlighting key stages of awareness, desire, knowledge, ability, and reinforcement...