Including the date in a report's e-mail notification
By default, Service-Now doesn't include dates in the subject of an e-mail notification. That's why many clients ask for the date to be included in the subject of e-mail notifications so that they can differentiate between the reports. In this recipe, we will learn to include the date in a report's e-mail notification.
Getting ready
For this recipe, all you need is an active Service-Now instance, valid credentials, and an admin role.
How to do it...
- Open a web browser (Google Chrome, Firefox, Safari, or Internet Explorer).
- Type the instance web address in the address bar.
- Log in to the Service-Now instance using credentials.
- On the left-hand side search box, type reports in the search box and select
Scheduled Report
module underReports Application
. - Now open the
Scheduled Execution of Last Month Incident Report
record. - The
Schedule Email of Report
configuration page--Subject
field supports javascript that's why we can also include a declaration...