Working with auditing tables

Out of the box, some tables are already marked auditable in which you can track the respective records, but if a table is not auditable then you will not be able to track changes. In this recipe, you will see how you can mark any table as auditable.

Getting ready

To step through this recipe, you should have an active Service-Now instance, valid credentials, and an admin role.

How to do it...

1. Open any standard web browser and type the instance address.
2. Log in to the Service-Now instance with the credentials.
3. On the left-hand side, type dictionary in the search box and Service-Now will search the Dictionary module for you. Now click on Dictionary module under System Definition:

Dictionary

4. On clicking Dictionary, you will see the following screen. If the Audit column is marked false, it means auditing is not activated for that table:

Check for auditing

5. Now if you want to enable auditing in any table let suppose Asset(alm_asset) for now then, you can open Asset table and...