In this chapter, we have learned about the different ways to link Salesforce objects together using diverse kinds of relationships. To ensure better data consistency, we learned about the important aspects of validation rules and some advanced formula functions.
Finally, to achieve even better data quality, we looked at how picklists can deliver a consistent use of global value sets and how dependent picklists can ease user experience with standard page layouts.
In the next chapter, we'll be covering sales and service cloud features that will give your implementation the wow! effect.
