Chapter 12: AI and NLP in Healthcare

In the previous chapter, we covered how AWS AI services can be used to set up a chatbot with your document workflows using Amazon Lex and Amazon Kendra. In this chapter, we will talk about how Amazon Textract and Amazon Comprehend Medical can help digitize medical claims in healthcare. We will talk about the healthcare industry's claims processing system and why it's important to automate medical claims. Then, we will walk you through how you can use Amazon Textract to digitize these claims in paper form and use postprocessing to validate them. Then, we will show you how you can extract NLP insights from these claims, such as whether the person was diabetic or not, using Amazon Comprehend Medical APIs.

For invalid claims, we will show you how to easily set up notifications to notify the person submitting the claims to resubmit it with the right data, such as ZIP code or claim ID. Lastly, we will show you some architecture patterns...