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Mastering Microsoft Dynamics CRM 2016

You're reading from   Mastering Microsoft Dynamics CRM 2016 An advanced guide for effective Dynamics CRM customization and development

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Product type Paperback
Published in Nov 2017
Publisher Packt
ISBN-13 9781786466617
Length 402 pages
Edition 1st Edition
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Author (1):
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Deepesh Somani Deepesh Somani
Author Profile Icon Deepesh Somani
Deepesh Somani
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Toc

Table of Contents (13) Chapters Close

Preface 1. History of Dynamics CRM FREE CHAPTER 2. Working with Sales 3. Working with Services 4. Working with Marketing 5. Working with the XRM Framework 6. Analytics with CRM 7. Workflow Development with Dynamics CRM 8. Client-Side Scripting 9. Enhancements for Mobile 10. Plugin Development with Dynamics CRM 11. Business Process Flows and Business Rules 12. New Features in CRM 2016

Relationships


Entity relationships define how two different entities can be related to one another. As illustrated in the following screenshot, three types of relations are possible between entities:

Relationship

The following is a critical aspect of relationships, which allows us to control the main operations in Dynamics CRM:

  • Relationship behavior: This defines how the child entities will be impacted if any of the following events are executed on the parent record:
    • Assign: When the parent record is assigned to another user or a team
    • Reparent: When the associated child record is assigned to another parent record
    • Share: When the parent record is shared
    • Delete: When the parent record is deleted
    • Unshare: When the parent record is removed from sharing with the child record
    • Merge: When the parent record is merged with another record
    • Rollup view: This option is available only when the parent is Account, Contact, or Opportunity, and it is related to the Rollup of the activities field on the related record...
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