Chapter 5: Understanding the Business Context
In this chapter, you will be introduced to the fictional company of Tarence Limited. It is a well-established firm, selling a wide variety of products to customers all over the world. Tarence Limited will be our background scenario for creating a feature-complete Appian application.
In this chapter, we will cover the following topics:
- The people at Tarence Limited
- Discovering the IT landscape
- Motivation for the project
- Why use a low-code approach?
The business challenge that our fictional company wants to solve is the high-process costs for the validation of incoming supplier invoices. There is already a system in place that automates the simple steps of matching bank transfers to invoices. This works well, but if the matching fails, the process ends up with a lot of manual work, such as email, Excel, and phone calls. The estimated effort for each manually processed bank transfer is about 15 minutes. Outliers...
