Search icon CANCEL
Subscription
0
Cart icon
Your Cart (0 item)
Close icon
You have no products in your basket yet
Save more on your purchases! discount-offer-chevron-icon
Savings automatically calculated. No voucher code required.
Arrow left icon
Explore Products
Best Sellers
New Releases
Books
Videos
Audiobooks
Learning Hub
Newsletter Hub
Free Learning
Arrow right icon
timer SALE ENDS IN
0 Days
:
00 Hours
:
00 Minutes
:
00 Seconds
Learning Airwatch
Learning Airwatch

Learning Airwatch: Learn to implement, manage, and deploy the latest Enterprise Mobility Management (EMM) platform offered by AirWatch

eBook
$9.99 $43.99
Paperback
$54.99
Subscription
Free Trial
Renews at $19.99p/m

What do you get with Print?

Product feature icon Instant access to your digital eBook copy whilst your Print order is Shipped
Product feature icon Paperback book shipped to your preferred address
Product feature icon Download this book in EPUB and PDF formats
Product feature icon Access this title in our online reader with advanced features
Product feature icon DRM FREE - Read whenever, wherever and however you want
OR
Modal Close icon
Payment Processing...
tick Completed

Shipping Address

Billing Address

Shipping Methods
Table of content icon View table of contents Preview book icon Preview Book

Learning Airwatch

Chapter 2. Administration

Now that the infrastructure is set up, we can take a look at the administration of AirWatch by VMware. AirWatch has provided a centralized web-based console to manage its EMM suite, or as its being referred to more often these days, a single pane of glass for management.

As Admin Console is web based, there is no requirement for additional software, plugins, and so on. The latest browser on your desktop will allow you to simply log on and manage your environment. This is a significant benefit over other products that I have had to manage that require additional installations, plugins, configurations, and so on to manage them.

AirWatch Admin Console has improved quite a lot as it's grown from version to version. Currently, at the time of writing this, Admin Console is at Version 7.3. The console is very simple to learn and administrate. As we take our journey through this chapter, I will guide you through all sections of the console, so you'll...

Accessing Admin Console

AirWatch Admin Console is browser based, and it's recommended to use the latest version of Firefox or Chrome for management. By this time, you should have your URL set up whether you received it from AirWatch for your SaaS environment or you created your own custom URL with a dedicated SaaS or on-premise deployment. To access the console, open up a browser and enter your URL as https://myenvironment.domain.com. Once you are at the login screen, enter the username and password that were provided or set up during the installation:

Accessing Admin Console

The first time you log in, you will be presented with a screen to set up a four-digit security PIN for your account. The Security PIN will serve as the second factor of authentication for specific tasks within Admin Console to prevent accidental deletion of specific components, device wipes, and so on.

The Getting Started wizard

The next screen you will see once you set up your Security PIN will be the Getting Started wizard. The Getting Started wizard serves as a guide to ensure that you are successful in setting up and configuring your AirWatch environment.

Within the Getting Started wizard, you will be presented with the following tasks:

  • The Setup menu will consist of the following submenus:
    • Setup: This submenu will consist of the Apple MDM, Apple Certificate, and Email Domain options
    • Enroll: This submenu will consist of the Add User, Enroll Device, Dashboard, and Hub options
    • Secure: This submenu will consist of the Passcode And Encryption, Restrictions, and Compliance Policies options
    • Configure: This submenu will consist of the Profiles, Applications, App Catalog, Privacy, and Terms of Use options
    • Grouping: This submenu will consist of the Organization Groups, User Groups, and Smart Groups options
  • The Configuration menu will consist of the following submenus:
    • Enterprise Integration: This submenu...

Admin Console overview

AirWatch Admin Console consists of a header menu in the top-right and a main menu that flows vertically on the left of the console. The main screen will display the information from the menu item selected. In addition to the two menu items, there is a dropdown to change your organization group in the header menu. In the following screenshot, where it states Company X Parent Organization Group, this is where you can change your organization group to manage.

Admin Console overview

The header menu contains the following options from left to right on the top and bottom rows:

  • Search: The search feature allows you to search for anything within AirWatch Admin Console.
  • Getting Started: This option allows you to launch and continue the Getting Started wizard at any time if the wizard is enabled.
  • Add: This allows you to add an admin, device, user, compliance policy, content, profile, internal application or public application without needing to browse the menu.
  • Saved: This allows you to access any features...

Admin Console's main menu

Now that we have logged in and are familiar with Admin Console, we will go into detail on each of the main menu sections and what can be viewed, set up, and configured within each of them.

Hub

The first of the main menu items is Hub. When you click on Hub, you will be directed to the Overview section by default and presented with a submenu that appears to the right of the main menu, as shown in the following screenshot:

Hub

An overview

In the main screen of the Overview section, you will be presented with multiple different graphs and reports of the environment. You will find the following Overview submenus within the AirWatch Hub:

  • Devices: This submenu consists of the Status Breakdown, Platform Breakdown, and Enrollment History options
  • Compliance: This submenu consists of the Compliance Violations, Top Violated Policies, Devices with Blacklisted Apps and Devices without Required Apps options
  • Profiles: This submenu consists of the devices without Latest Profile Version...

Summary

As you can see from this chapter, AirWatch has a lot of management options within Admin Console. Once you get familiar with all the components and understand where everything is to be managed, you'll find that the management of AirWatch is fairly simple. Having Admin Console available within a browser is also an added benefit as there is no requirement for additional software.

You first learned how to access Admin Console through the provided URL from AirWatch, or the one you customized or created for your on-premise deployment.

We then looked at Admin Console at a high level and in detail, giving an overview of all the available menu options. Now that you are familiar with Admin Console, we will move onto the next chapter, which will provide you with details on Enterprise Integrations available with AirWatch.

Left arrow icon Right arrow icon

Description

If you are a technical professional who wants to dive deeper into the functionality offered by AirWatch or manage the solution, then this book will help you choose the best set of configuration, device management, and monitoring options that you can use to effectively manage your EMM implementation.

Who is this book for?

If you are a technical professional who wants to dive deeper into the functionality offered by AirWatch or manage the solution, then this book will help you choose the best set of configuration, device management, and monitoring options that you can use to effectively manage your EMM implementation.

What you will learn

  • Set up your working environment with the options provided by AirWatch
  • Understand the administration console and learn to manage your EMM platform
  • Integrate AirWatch by VMware into your corporate infrastructure
  • Secure your EMM deployment to meet the security and regulation standards
  • Learn to set up and configure Mobile Device Management (MDM) for your mobile devices
  • Discover how to set up and deploy Mobile Containerization and the use cases it can be used for
  • Deploy Mobile Email Management (MEM) to allow you to access emails securely
  • Configure Mobile Application Management (MAM) and Mobile Browser Management (MBM)
Estimated delivery fee Deliver to Indonesia

Standard delivery 10 - 13 business days

$12.95

Premium delivery 5 - 8 business days

$45.95
(Includes tracking information)

Product Details

Country selected
Publication date, Length, Edition, Language, ISBN-13
Publication date : Mar 31, 2015
Length: 328 pages
Edition : 1st
Language : English
ISBN-13 : 9781784391676
Vendor :
VMware
Category :
Tools :

What do you get with Print?

Product feature icon Instant access to your digital eBook copy whilst your Print order is Shipped
Product feature icon Paperback book shipped to your preferred address
Product feature icon Download this book in EPUB and PDF formats
Product feature icon Access this title in our online reader with advanced features
Product feature icon DRM FREE - Read whenever, wherever and however you want
OR
Modal Close icon
Payment Processing...
tick Completed

Shipping Address

Billing Address

Shipping Methods
Estimated delivery fee Deliver to Indonesia

Standard delivery 10 - 13 business days

$12.95

Premium delivery 5 - 8 business days

$45.95
(Includes tracking information)

Product Details

Publication date : Mar 31, 2015
Length: 328 pages
Edition : 1st
Language : English
ISBN-13 : 9781784391676
Vendor :
VMware
Category :
Tools :

Packt Subscriptions

See our plans and pricing
Modal Close icon
$19.99 billed monthly
Feature tick icon Unlimited access to Packt's library of 7,000+ practical books and videos
Feature tick icon Constantly refreshed with 50+ new titles a month
Feature tick icon Exclusive Early access to books as they're written
Feature tick icon Solve problems while you work with advanced search and reference features
Feature tick icon Offline reading on the mobile app
Feature tick icon Simple pricing, no contract
$199.99 billed annually
Feature tick icon Unlimited access to Packt's library of 7,000+ practical books and videos
Feature tick icon Constantly refreshed with 50+ new titles a month
Feature tick icon Exclusive Early access to books as they're written
Feature tick icon Solve problems while you work with advanced search and reference features
Feature tick icon Offline reading on the mobile app
Feature tick icon Choose a DRM-free eBook or Video every month to keep
Feature tick icon PLUS own as many other DRM-free eBooks or Videos as you like for just $5 each
Feature tick icon Exclusive print discounts
$279.99 billed in 18 months
Feature tick icon Unlimited access to Packt's library of 7,000+ practical books and videos
Feature tick icon Constantly refreshed with 50+ new titles a month
Feature tick icon Exclusive Early access to books as they're written
Feature tick icon Solve problems while you work with advanced search and reference features
Feature tick icon Offline reading on the mobile app
Feature tick icon Choose a DRM-free eBook or Video every month to keep
Feature tick icon PLUS own as many other DRM-free eBooks or Videos as you like for just $5 each
Feature tick icon Exclusive print discounts

Frequently bought together


Stars icon
Total $ 109.98
PowerCLI Cookbook
$54.99
Learning Airwatch
$54.99
Total $ 109.98 Stars icon
Banner background image

Table of Contents

12 Chapters
1. Getting Started Chevron down icon Chevron up icon
2. Administration Chevron down icon Chevron up icon
3. Enterprise Integration Chevron down icon Chevron up icon
4. Mobile Security Chevron down icon Chevron up icon
5. Mobile Device Management Chevron down icon Chevron up icon
6. Workspace Management Chevron down icon Chevron up icon
7. Mobile E-mail Management Chevron down icon Chevron up icon
8. Mobile Content Management Chevron down icon Chevron up icon
9. Mobile Application and Mobile Browser Management Chevron down icon Chevron up icon
10. Multiuser and Laptop Management Chevron down icon Chevron up icon
A. The Future of Mobility Chevron down icon Chevron up icon
Index Chevron down icon Chevron up icon

Customer reviews

Rating distribution
Full star icon Full star icon Full star icon Full star icon Empty star icon 4
(5 Ratings)
5 star 60%
4 star 20%
3 star 0%
2 star 0%
1 star 20%
Rob Jan 09, 2016
Full star icon Full star icon Full star icon Full star icon Full star icon 5
This book has been a great resource for our team as we have plunged into the MDM space. Whether you are just starting out with Airwatch, looking for a quick reference source or training other team members, this has proven valuable and well worth the read.
Amazon Verified review Amazon
Rafael Jan 09, 2016
Full star icon Full star icon Full star icon Full star icon Full star icon 5
I wish this book was available to me a few years back when I was first deploying AirWatch at Florida Hospital!! It would have saved me a lot of time. So many things to learn about, such as AirWatch ACC, SEG, MAG, MAM, MCM, architecture, profile builds and day to day support. This book is a must read for any serious professional who is new to mobility and wants to be on the fast track to implementing AirWatch on a corporate environment!! Do your research....AirWatch EMM is rated one of the best in the mobility field (if not the best) and the demand for experienced AirWatch Administrators is growing. An investment well worth it!!Senior Enterprise Mobility Engineer
Amazon Verified review Amazon
Amazon Customer Dec 31, 2015
Full star icon Full star icon Full star icon Full star icon Full star icon 5
Entering the mobility space cold-turkey can seem like jumping onto a moving treadmill going 15 mph. You don't want to land flat on your face, but thanks to resources like this book, you won't have to. Learning AirWatch is a terrific guide for MDM professionals ranging from the incoming analyst to the one man IT show.
Amazon Verified review Amazon
ray Jul 06, 2018
Full star icon Full star icon Full star icon Full star icon Empty star icon 4
Really good book, you can also buy the video version on Udemy. I would of liked some real test question from VMware. The test usually range from 2 to 3 thousand dollars, other than that it's a really good read.
Amazon Verified review Amazon
Brian Moreland Dec 12, 2017
Full star icon Empty star icon Empty star icon Empty star icon Empty star icon 1
Very old version
Amazon Verified review Amazon
Get free access to Packt library with over 7500+ books and video courses for 7 days!
Start Free Trial

FAQs

What is the delivery time and cost of print book? Chevron down icon Chevron up icon

Shipping Details

USA:

'

Economy: Delivery to most addresses in the US within 10-15 business days

Premium: Trackable Delivery to most addresses in the US within 3-8 business days

UK:

Economy: Delivery to most addresses in the U.K. within 7-9 business days.
Shipments are not trackable

Premium: Trackable delivery to most addresses in the U.K. within 3-4 business days!
Add one extra business day for deliveries to Northern Ireland and Scottish Highlands and islands

EU:

Premium: Trackable delivery to most EU destinations within 4-9 business days.

Australia:

Economy: Can deliver to P. O. Boxes and private residences.
Trackable service with delivery to addresses in Australia only.
Delivery time ranges from 7-9 business days for VIC and 8-10 business days for Interstate metro
Delivery time is up to 15 business days for remote areas of WA, NT & QLD.

Premium: Delivery to addresses in Australia only
Trackable delivery to most P. O. Boxes and private residences in Australia within 4-5 days based on the distance to a destination following dispatch.

India:

Premium: Delivery to most Indian addresses within 5-6 business days

Rest of the World:

Premium: Countries in the American continent: Trackable delivery to most countries within 4-7 business days

Asia:

Premium: Delivery to most Asian addresses within 5-9 business days

Disclaimer:
All orders received before 5 PM U.K time would start printing from the next business day. So the estimated delivery times start from the next day as well. Orders received after 5 PM U.K time (in our internal systems) on a business day or anytime on the weekend will begin printing the second to next business day. For example, an order placed at 11 AM today will begin printing tomorrow, whereas an order placed at 9 PM tonight will begin printing the day after tomorrow.


Unfortunately, due to several restrictions, we are unable to ship to the following countries:

  1. Afghanistan
  2. American Samoa
  3. Belarus
  4. Brunei Darussalam
  5. Central African Republic
  6. The Democratic Republic of Congo
  7. Eritrea
  8. Guinea-bissau
  9. Iran
  10. Lebanon
  11. Libiya Arab Jamahriya
  12. Somalia
  13. Sudan
  14. Russian Federation
  15. Syrian Arab Republic
  16. Ukraine
  17. Venezuela
What is custom duty/charge? Chevron down icon Chevron up icon

Customs duty are charges levied on goods when they cross international borders. It is a tax that is imposed on imported goods. These duties are charged by special authorities and bodies created by local governments and are meant to protect local industries, economies, and businesses.

Do I have to pay customs charges for the print book order? Chevron down icon Chevron up icon

The orders shipped to the countries that are listed under EU27 will not bear custom charges. They are paid by Packt as part of the order.

List of EU27 countries: www.gov.uk/eu-eea:

A custom duty or localized taxes may be applicable on the shipment and would be charged by the recipient country outside of the EU27 which should be paid by the customer and these duties are not included in the shipping charges been charged on the order.

How do I know my custom duty charges? Chevron down icon Chevron up icon

The amount of duty payable varies greatly depending on the imported goods, the country of origin and several other factors like the total invoice amount or dimensions like weight, and other such criteria applicable in your country.

For example:

  • If you live in Mexico, and the declared value of your ordered items is over $ 50, for you to receive a package, you will have to pay additional import tax of 19% which will be $ 9.50 to the courier service.
  • Whereas if you live in Turkey, and the declared value of your ordered items is over € 22, for you to receive a package, you will have to pay additional import tax of 18% which will be € 3.96 to the courier service.
How can I cancel my order? Chevron down icon Chevron up icon

Cancellation Policy for Published Printed Books:

You can cancel any order within 1 hour of placing the order. Simply contact customercare@packt.com with your order details or payment transaction id. If your order has already started the shipment process, we will do our best to stop it. However, if it is already on the way to you then when you receive it, you can contact us at customercare@packt.com using the returns and refund process.

Please understand that Packt Publishing cannot provide refunds or cancel any order except for the cases described in our Return Policy (i.e. Packt Publishing agrees to replace your printed book because it arrives damaged or material defect in book), Packt Publishing will not accept returns.

What is your returns and refunds policy? Chevron down icon Chevron up icon

Return Policy:

We want you to be happy with your purchase from Packtpub.com. We will not hassle you with returning print books to us. If the print book you receive from us is incorrect, damaged, doesn't work or is unacceptably late, please contact Customer Relations Team on customercare@packt.com with the order number and issue details as explained below:

  1. If you ordered (eBook, Video or Print Book) incorrectly or accidentally, please contact Customer Relations Team on customercare@packt.com within one hour of placing the order and we will replace/refund you the item cost.
  2. Sadly, if your eBook or Video file is faulty or a fault occurs during the eBook or Video being made available to you, i.e. during download then you should contact Customer Relations Team within 14 days of purchase on customercare@packt.com who will be able to resolve this issue for you.
  3. You will have a choice of replacement or refund of the problem items.(damaged, defective or incorrect)
  4. Once Customer Care Team confirms that you will be refunded, you should receive the refund within 10 to 12 working days.
  5. If you are only requesting a refund of one book from a multiple order, then we will refund you the appropriate single item.
  6. Where the items were shipped under a free shipping offer, there will be no shipping costs to refund.

On the off chance your printed book arrives damaged, with book material defect, contact our Customer Relation Team on customercare@packt.com within 14 days of receipt of the book with appropriate evidence of damage and we will work with you to secure a replacement copy, if necessary. Please note that each printed book you order from us is individually made by Packt's professional book-printing partner which is on a print-on-demand basis.

What tax is charged? Chevron down icon Chevron up icon

Currently, no tax is charged on the purchase of any print book (subject to change based on the laws and regulations). A localized VAT fee is charged only to our European and UK customers on eBooks, Video and subscriptions that they buy. GST is charged to Indian customers for eBooks and video purchases.

What payment methods can I use? Chevron down icon Chevron up icon

You can pay with the following card types:

  1. Visa Debit
  2. Visa Credit
  3. MasterCard
  4. PayPal
What is the delivery time and cost of print books? Chevron down icon Chevron up icon

Shipping Details

USA:

'

Economy: Delivery to most addresses in the US within 10-15 business days

Premium: Trackable Delivery to most addresses in the US within 3-8 business days

UK:

Economy: Delivery to most addresses in the U.K. within 7-9 business days.
Shipments are not trackable

Premium: Trackable delivery to most addresses in the U.K. within 3-4 business days!
Add one extra business day for deliveries to Northern Ireland and Scottish Highlands and islands

EU:

Premium: Trackable delivery to most EU destinations within 4-9 business days.

Australia:

Economy: Can deliver to P. O. Boxes and private residences.
Trackable service with delivery to addresses in Australia only.
Delivery time ranges from 7-9 business days for VIC and 8-10 business days for Interstate metro
Delivery time is up to 15 business days for remote areas of WA, NT & QLD.

Premium: Delivery to addresses in Australia only
Trackable delivery to most P. O. Boxes and private residences in Australia within 4-5 days based on the distance to a destination following dispatch.

India:

Premium: Delivery to most Indian addresses within 5-6 business days

Rest of the World:

Premium: Countries in the American continent: Trackable delivery to most countries within 4-7 business days

Asia:

Premium: Delivery to most Asian addresses within 5-9 business days

Disclaimer:
All orders received before 5 PM U.K time would start printing from the next business day. So the estimated delivery times start from the next day as well. Orders received after 5 PM U.K time (in our internal systems) on a business day or anytime on the weekend will begin printing the second to next business day. For example, an order placed at 11 AM today will begin printing tomorrow, whereas an order placed at 9 PM tonight will begin printing the day after tomorrow.


Unfortunately, due to several restrictions, we are unable to ship to the following countries:

  1. Afghanistan
  2. American Samoa
  3. Belarus
  4. Brunei Darussalam
  5. Central African Republic
  6. The Democratic Republic of Congo
  7. Eritrea
  8. Guinea-bissau
  9. Iran
  10. Lebanon
  11. Libiya Arab Jamahriya
  12. Somalia
  13. Sudan
  14. Russian Federation
  15. Syrian Arab Republic
  16. Ukraine
  17. Venezuela