Configuring the Cisco Call Home feature
The Call Home feature enables configuration of e-mail alert notifications for UCS errors and faults. The e-mail notifications can be configured for Cisco TAC (predefined) (this is known as Smart Call Home) or any other internal recipient such as members of the technical team or NOC engineers. This feature can be used to send a page message or an e-mail, or to generate a case with the Cisco Technical Assistance Center (TAC).
When Call Home is configured, UCSM executes the appropriate CLI show
command and the command output is attached to the message for Call Home messages.
Call Home messages are delivered in the following three formats:
- Short text format: This provides a short description (one or two lines of the fault) that is suitable for pagers
- Full text format: This provides the complete message with detailed information
- XML format: The XML format provides detailed information helpful in troubleshooting the issue and is used for communication with the...