Summary

This chapter has covered a lot. We started by designing a complex chatbot flow with multiple sub-flows. We then built these flows into a set of intents, which allow a user to go through the full process, or to do part of the process and return later. This meant we need to trigger intents directly from other intents, pre-populating some of the slots and using confirmation intents to change from one intent to another. We've also learned how to use DynamoDB tables to store and retrieve data about the progress of the users.