References

[i] http://www.aleanjourney.com/2015/07/lean-quote-change-is-hard-at-beginning.html

[ii] https://www.mckinsey.com/business-functions/organization/our-insights/the-irrational-side-of-change-management

[iii] http://www.oxford-review.com/blog/is-the-change-curve-real

[iv] https://stevenmsmith.com/ar-satir-change-model/

[v] https://assets.thoughtworks.com/articles/adaptive-leadership-accelerating-enterprise-agility-jim-highsmith-thoughtworks.pdf

[vi] https://www.mckinsey.com/business-functions/digital-mckinsey/our-insights/a-ceo-guide-for-avoiding-the-ten-traps-that-derail-digital-transformations?cid=other-eml-alt-mip-mck-oth-1712

[vii] https://en.wikipedia.org/wiki/Technology_adoption_life_cycle

[viii] https://study.com/academy/lesson/brehms-reactance-theory-definition-lesson-quiz.html

[ix] https://www.mckinsey.com/business-functions/organization/our-insights/the-irrational-side-of-change-management

[x] https://paulitaylor.com/2018/02/12/the-big-problem-with-change-programmes/amp...