Identifying issues and driving change

A large part of being a programmer is identifying issues and fixing them. As part of our work, we employ many different moving parts, many of which will be maintained by other teams or individuals, and as such, we'll need to be effective in identifying and raising issues with code and systems that we don't have a full understanding of. Much like anything we do as programmers, the way in which we articulate these issues must take into consideration the target audience (user) of the issue or bug report that we're expressing. When we begin to see these pieces of communication as user experiences in their own right, we'll start to be genuinely effective communicators.

Raising bugs

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