Chapter 5: Working with External Systems
Applications rarely exist in isolation. They tend to specialize in doing one thing well, but to be truly useful, they need to co-exist with other applications within your organization.
This is especially true for Jira, and this can be seen in the Atlassian Marketplace where, among the large number of available apps, hundreds of them exist solely to integrate Jira with other applications and systems.
Even with the number of integrations with various applications available as plugins to Jira, there will often be occasions where the integration you need is not catered for, or where an existing integration does not quite meet your specific requirements.
In recent years, many applications and systems have embraced JSON-based REST APIs to enable third-party systems to integrate with them, and automation rules in Jira provide us with the components necessary to take advantage of this.
In this chapter, we will learn how we can send requests...