Saving time and automating reviews with examples
As mentioned, every security team should be looking to automate as much as possible to get more done efficiently and effectively, and reviews are no different. One way I recommend teams automate the review and feedback portion of alerts is by utilizing a two-way API with our case management tool, Jira. This starts with alerts that are triggered to automatically create tickets, which would look like this in Jira:
Figure 10.1 – A Jira ticket from a Splunk integration
On the preceding ticket, you can see the Closed State field—a ticket would be closed if it were False Positive, Benign Unexpected, Benign Expected, Suspicious, Malicious, or Other. Then, you see the Alert Status field, which can be either Open, In Progress, or Closed. The next field is Value Added, which would be a value inserted when the ticket is closed of either No, High, or Low, and we’ll go into this in more detail in...