Giving context through prompt engineering
To be clear, when building a RAG solution, customers prompt the enterprise system for answers to questions, fill out forms, and interact through prompting. Additional prompts, called instructions, wrap these prompts to ensure they are constrained or managed within a context defined by the business. These instructions give the customer guardrails. Time for prompt engineering 101.
Prompt 101
Prompt engineering instructs the chat instance to respond. It frames or puts structure around the answer, defines what to include or exclude from responses, and provides any safety rails to implement.
Instructions can be tested and iterated. Hundreds of changes will be made before settling on better instructions. Multiple models will be doing pieces of the enterprise puzzle, each with its instructions. We will take a few minutes to clarify that we are focused on instructions, a form of prompts that a user needs to control how the model will respond...
