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Using CiviCRM

You're reading from   Using CiviCRM Develop and implement a fully functional, systematic CRM plan for your organization Using CiviCRM

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Product type Paperback
Published in Feb 2011
Publisher Packt
ISBN-13 9781849512268
Length 464 pages
Edition 1st Edition
Languages
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Concepts
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Table of Contents (21) Chapters Close

Using CiviCRM
Credits
Foreword
About the Authors
About the Reviewers
www.PacktPub.com
Preface
1. Achieving Your Mission with CiviCRM FREE CHAPTER 2. Planning Your CRM Implementation 3. Installation, Configuration, and Maintenance 4. CiviCRM Basics: Moving through the System and Working with Contacts 5. Collecting, Organizing, and Importing Data 6. Communicating Better 7. Fundraising: Money for Your Mission 8. Growing Your Membership and Interacting with Members 9. Managing Events 10. Interacting with Constituents: Managing Cases 11. Providing Support: Grant Management 12. Telling Your Story: Building Reports 13. Customization, Community, and Cooperation Index

Processing and managing participants


You've configured your event, tested it, and publicly promoted the online information page and registration form. Before you know it, event registrations start rolling in. Now what?

As with so many other areas of CiviCRM, these records may be viewed collectively through search tools or on an individual-contact basis. In this section, we'll walk through the event registration as it is viewed through the contact's record and then briefly review importing participant records.

Working with event registrations

A contact's history of event attendance will appear in their Events tab. From this tab, you can view, edit, or delete an existing registration, or create a new registration for the contact.

Notice that there are two buttons above the event history listing, namely, Add Event Registration and Submit Credit Card Event Registration. The first is used for registrations that do not involve real time credit card processing through the system. This may include free...

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