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Using CiviCRM

You're reading from   Using CiviCRM Develop and implement a fully-functional, systematic CRM plan with CiviCRM

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Product type Paperback
Published in Aug 2016
Publisher
ISBN-13 9781783281459
Length 574 pages
Edition 2nd Edition
Languages
Tools
Concepts
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Authors (3):
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Erik Hommel Erik Hommel
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Erik Hommel
Joseph Murray Joseph Murray
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Joseph Murray
Brian P Shaughnessy Brian P Shaughnessy
Author Profile Icon Brian P Shaughnessy
Brian P Shaughnessy
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Toc

Table of Contents (16) Chapters Close

Preface 1. Achieving Your Mission with CiviCRM FREE CHAPTER 2. Planning Your CRM Implementation 3. Installation, Configuration, and Maintenance 4. CiviCRM Basics – Moving through the System and Working with Contacts 5. Collecting, Organizing, and Importing Data 6. Communicating Better 7. Campaigning with Petitions and Surveys 8. Fundraising for Your Mission 9. Growing Your Membership and Interacting with Members 10. Managing Events 11. Interacting with Constituents – Managing Cases 12. Providing Support – Grant Management 13. Telling Your Story – Building Reports 14. Customization, Community, and Cooperation Index

Summary

Let's circle back to the original premise set forth at the beginning of this chapter: a report is primarily about telling a story—it is data with a message.

We began this chapter thinking about what a report truly is, and guarding ourselves against missing the forest while staring at trees. After having reviewed the mechanics of creating and working with reports and outlining the various report templates available, it would be easy to lose sight of this broader context.

The reporting tools covered in this chapter are a means to an end. You will select your report fields, define data filters, and choose your display options with the goal of communicating to other staff, organization leaders, or yourself the story of your constituents. This story takes shape through the lens of activities, contributions, pledges, memberships, events, cases, grants, or other windows into your data.

In this chapter, we set the context for working with reports and understanding the goal of reporting...

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