Organizational Management in the 21st Century

This is a fascinating topic, and I'm thrilled to introduce to you the brilliant mind of Daniel Ospina, who is the guest contributor to this chapter. Daniel has an insightful and refreshingly different take on what "management" means in today's workplace. Crucially, he uses research and data to back this up! Furthermore, Daniel offers ideas and techniques for you to try that will enable you to maximize your own effectiveness in making sense of what it means to be a manager and a leader. Daniel's opening story not only resonated with me, but also sets the scene for the challenges faced by a successful modern manager every day. His profound thoughts on how the concept of the manager has evolved – from someone who knows all the answers into a more contemporary, flexible thinker who also nurtures other...