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Salesforce B2C Solution Architect's Handbook

You're reading from   Salesforce B2C Solution Architect's Handbook Leverage Salesforce to create scalable and cohesive business-to-consumer experiences

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Product type Paperback
Published in May 2024
Publisher Packt
ISBN-13 9781804619902
Length 464 pages
Edition 2nd Edition
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Concepts
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Authors (2):
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Melissa Murphy Melissa Murphy
Author Profile Icon Melissa Murphy
Melissa Murphy
Mike King Mike King
Author Profile Icon Mike King
Mike King
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Table of Contents (22) Chapters Close

Preface 1. Part 1:Customer 360 Component Products
2. Chapter 1: De-Mystifying Salesforce FREE CHAPTER 3. Chapter 2: Supporting Your Customers with Service Cloud 4. Chapter 3: Direct-to-Consumer Selling with B2C Commerce 5. Chapter 4: Engaging Customers with Marketing Cloud 6. Chapter 5: Know Your Customer with Data Cloud (DC) 7. Chapter 6: Salesforce Ecosystem – Building a Complete Solution 8. Part 2: Architecture of Customer 360 Solutions
9. Chapter 7: Role of a Solution Architect 10. Chapter 8: Integration Architecture Options 11. Chapter 9: Creating a 360° View of the Customer 12. Chapter 10: Customizing for Common Business Needs 13. Chapter 11: Enterprise Integration Strategies 14. Part 3: Salesforce Certified B2C Solution Architect
15. Chapter 12: Exam Preparation Tools and Techniques 16. Chapter 13: Prerequisite Certifications 17. Chapter 14: Commerce and Integration 18. Chapter 15: Certification Scenarios 19. Assessments 20. Index 21. Other Books You May Enjoy

B2C Commerce data model

The first thing to understand about the B2C Commerce data model is simply the structure of the system itself. With Lightning Platform orgs you will have one Production org, which serves as the system-of-record for nearly all code, configuration, and metadata changes. In addition, you’ll have some number of Sandboxes (depending on the Salesforce edition) that are able to synchronize and copy both data and metadata from Production to support development, integration, and testing.

With B2C Commerce, each customer has at least one Realm hosting exactly three primary instances and a larger pool of Sandboxes, each of which contains one-or-more sites. In the next section, we’ll cover the role of Realms, instances, and sites in B2C Commerce since all data will be stored in these structures. After that, we’ll cover the data model design considerations and options for extending within B2C Commerce.

Realms, instances, and sites

A B2C Commerce realm is...

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