Consolidating and interpreting data from monitoring systems
The only thing a business needs to be interested in here is how events in IT impact the business' operations. To be able to discern this, we need to consolidate and interpret monitoring data.
The big question is this: when is data from monitoring relevant to the business? It doesn't make sense to inform a business leader about the performance of CPUs in virtual machines, but it does make sense to inform him or her when system capacity is lacking and hindering the speed of processing transactions. In that case, the business might lose money since transactions might be processed too slowly or, worse, dropped because of timeout failures.
When is data relevant to a business? In short, data should enable business decisions. Deploying extra virtual machines or scaling out environments are not business decisions. These are technical decisions. A business decision would be to launch a new product at a given moment...