Chapter 4: Identifying Business Processes, Risk Factors, and Success Criteria
A business process is a sequence of actions performed by a group of stakeholders. In this chapter, you will learn to identify an organization’s high-level business processes and opportunities for streamlining and automation, considering the associated risk factors. You will also learn to recognize and formalize an organization’s key success criteria to drive the Microsoft Power Platform implementation.
In this chapter, we are going to cover the following main topics:
- Conducting high-level discovery workshops
- Understanding an organization’s key success criteria
- Facilitating understanding through high-level process and data modeling
- Identifying automation and optimization opportunities
- Balancing risk factors through planning and mitigation strategies
High-level process and data models provide an important early glimpse of the level of complexity of a project...