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Microsoft Exam MD-100 Windows 10 Certification Guide

You're reading from   Microsoft Exam MD-100 Windows 10 Certification Guide Learn the skills required to become a Microsoft Certified Modern Desktop Administrator Associate

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Product type Paperback
Published in May 2020
Publisher Packt
ISBN-13 9781838822187
Length 442 pages
Edition 1st Edition
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Author (1):
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Jeroen Burgerhout Jeroen Burgerhout
Author Profile Icon Jeroen Burgerhout
Jeroen Burgerhout
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Table of Contents (20) Chapters Close

Preface 1. Section 1 : Deploying Windows
2. Chapter 1: Deploying Windows 10 FREE CHAPTER 3. Chapter 2: Upgrading Windows 10 4. Chapter 3: Customizing and Configuring Windows 10 5. Section 2 : Managing Devices and Data
6. Chapter 4: Managing Local Users, Groups, and Devices 7. Chapter 5: Configuring Permissions and File Access 8. Chapter 6: Configuring and Implementing Local Policies 9. Chapter 7: Securing Data and Applications 10. Section 3: Configuring Connectivity
11. Chapter 8: Configuring Various Networks 12. Chapter 9: Configuring Remote Connectivity 13. Section 4: Maintaining Windows
14. Chapter 10: Understanding Troubleshooting and Recovery 15. Chapter 11: Managing Updates 16. Chapter 12: Managing Log Files 17. Chapter 13: Mock Exam (A and B) 18. Assessments 19. Other Books You May Enjoy

Troubleshooting updates

If a system does not receive updates, then you have to review the Settings app and group policy settings. We have to review them to ensure updates are not deferred or paused.

So, to troubleshoot, in this case, you have to check that the two Windows Update services are running—namely, the Windows Update service and Background Intelligent Transfer Service.

You can find these services in the Services snap-in. Use the following steps to find that snap-in:

  1. Click on the Start icon.
  2. Type in Services.msc.
  3. Then, click on Services.
  4. The Services snap-in will open, as shown:

Figure 11.7 - The Services snap-in

In the previous screenshot, you can see all the services that are available on Windows 10. To use the troubleshooter, you need two specific services from the list, which are pointed out in the previous screenshot. These are the Windows Update service and Background Intelligent Transfer Service (BITS).

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