A cloud implementation always has a service catalog with all the services that are available for consumption. It also has service-design, catalog-management, and knowledge-management systems. These services will provide an organization with the ability to accelerate the operations and build an agile cloud services framework. We have to define some roles, responsibilities, and functionalities to manage the process:
- Service owner: Responsible for the value of a service and managing the service backlog
- Service backlog manager: Responsible for defining the service's priority with all backlogs, including functional, non-functional, and technical requirements
- Service release manager: Responsible for planning, scheduling and controlling the builds, tests, and releases by delivering new features as well as taking care of existing services
