Summary
In this chapter, we provided a high-level overview of the Order to Cash process by covering sales, order fulfilment, transportation planning and shipment creation, and shipping and customer billing. We also looked at and understood the Order to Cash process and its integration touchpoints.
We then provided you with an overview of the UI technologies that are used in SAP CRM and TMS, as well as their ease of usage for business users. We reviewed the architecture of the SAP Fiori UI and how its UI capabilities can be used with SAP Business Suite. This will help you visualize these UI capabilities as we cover the business processes around Order to Cash.
Now that we have looked at the context of the Order to Cash processes and the systems involved with the integration touchpoints, let's deep dive into the master data topics of each of the SAP environments that are followed by Order to Cash functions. In the next chapter, we will learn about master data in SAP CRM; you...
