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Getting Started with Microsoft System Center Operations Manager

You're reading from   Getting Started with Microsoft System Center Operations Manager Using SCOM 2016 TP 5

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Product type Paperback
Published in Jun 2016
Publisher Packt
ISBN-13 9781785289743
Length 560 pages
Edition 1st Edition
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Author (1):
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Kevin Greene Kevin Greene
Author Profile Icon Kevin Greene
Kevin Greene
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Table of Contents (13) Chapters Close

Preface 1. Introduction to System Center Operations Manager FREE CHAPTER 2. Installing System Center Operations Manager 3. Exploring the Consoles 4. Deploying Agents 5. Working with Management Packs 6. Managing Network Devices 7. Configuring Service Models with Distributed Applications 8. Alert Tuning the Easy Way 9. Visualizing Your IT with Dashboards 10. Creating Alert Subscriptions and Reports 11. Backing Up, Maintenance and Troubleshooting Index

Creating service level objectives


After you have created a distributed application and configured its health rollup policies, its good practice to create and assign some service level tracking to it. Using service level tracking in OpsMgr, you can define a Service Level Objective (SLO) to measure the availability/performance of a specific object – in this case the IT service/distributed application model. Using SLO's, an OpsMgr administrator can then work with the IT service owner to create a Service Level Agreement (SLA) that specifies how available the service should be over a given period of time.

Even if you work within an organization that doesn't implement or hasn't yet got around to mapping out SLAs for IT services, using this functionality in OpsMgr is a great way of delivering some tangible value back to higher tiers of management within the business (think CIO's and board members) in the form of SLA reporting and dashboards.

Here's what you need to do to create an SLA for the distributed...

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