Adding workflow status notifications

There is nothing more frustrating than having to follow a process, but never being notified when the process has been completed, or even worse, rejected. In our example of the new product request, the person who initiated the request will probably want to know when the approvals have been processed, so that they can contact the customer to tell them if they are able to develop the product.

You can build this into your workflows through the notifications option on any of the workflow steps or on the whole workflow; so when a step is completed, you will automatically receive a status update, and when the process is finished, you will be alerted immediately.

In this recipe, we will show how you can add a notification to a step in the workflow, and also how to send it to the person who started off the workflow rather than to a specific person, making the notification a little more dynamic.

How to do it...

To add a user notification to a workflow, follow these...