Packt+ | Advance your knowledge in tech

0

Explore Products

Best Sellers

New Releases

Books

Videos

Audiobooks

Free Learning

Exploring Experience Design

You're reading from Exploring Experience Design Fusing business, tech, and design to shape customer engagement

Product type Paperback

Published in Aug 2017

Publisher

ISBN-13 9781787122444

Length 400 pages

Edition 1st Edition

Concepts

Design

Author (1):

Ezra Schwartz

View More author details

Table of Contents (20) Chapters

Title Page

Credits

About the Author

Acknowledgements

About the Reviewers

www.PacktPub.com

Customer Feedback

Dedication

Preface

1. Experience Design - Overview FREE CHAPTER

2. The Experience Design Process

3. Business and Audience Context

4. The User and Context of Use

5. Experience - Perception, Emotions, and Cognition

6. Experience Design Disciplines

7. The Design Team

8. Delight and Engagement

9. Tying It All Together - From Concept to Design

10. Design Testing

11. The Design Continuum

Why test?

All modern products are technology products. Design and experience are fused with the science and engineering of products, and it is often impossible to separate the boundaries of design from technology:

Rapid changes in technology create opportunities to introduce new experience patterns for many existing products. How will customers respond to departure from experiences they like and used to? How does the new design-technology experience compare to the existing one? Are changes needed? Which elements should be changed? What are the priorities in making the changes before launch?
New products need to be validated to ensure that the experience is safe and satisfactory. Just because a product is new and the experience is new and unique, does not automatically mean that its quality, efficiency, and user satisfaction are good. How do design assumptions correlate to a user's actual impression and experience?

Key justifications for testing help validate these questions:

Is the product working...

The rest of the chapter is locked

Register for a free Packt account to unlock a world of extra content!

A free Packt account unlocks extra newsletters, articles, discounted offers, and much more. Start advancing your knowledge today.

Unlock this book and the full library FREE for 7 days

Get unlimited access to 7000+ expert-authored eBooks and videos courses covering every tech area you can think of

Start free trial

Renews at €18.99/month. Cancel anytime

Authors (1)

Ezra Schwartz

Ezra Schwartz

Ezra Schwartz is a multidisciplinary design leader with a holistic approach to experience strategy and design. He led projects in diverse settings, from Fortune 50 companies to start-ups in finance, healthcare, aviation, manufacturing, education, research, and other industries, and is the author of two books on prototyping. Throughout his career, Ezra has been devising and refining qualitative and quantitative design methods, advancing rapid interactive prototyping techniques, streamlining iterative design guided by continuous user feedback, advocating for accessible design, and mentoring junior practitioners. Ezra lives in Hyde Park, Chicago, where he draws serenity and often conceives design solutions while running along the shores of the magnificent Lake Michigan.

See other products by Ezra Schwartz

Other recommended products

Related to this chapter

Hands-On UX Design for Developers

Hands-On UX Design for Developers

This hands-on guide will teach you simple-to-advanced steps of user experience design. It starts from idea concept evaluation, product research, user interface design, and design implementation in code. We focus not only on the UI or design, but also on other things that are connected to it. UX has its own process that requires its own sets of skills or tools, so we will go from sketching ideas on paper, creating wireframes, designing interfaces, and creating prototypes to controlling design versions and implementing design in code.

Jul 2018 11h 40m

Hands-On UX Design for Developers

Hands-On UX Design for Developers

This hands-on guide will teach you simple-to-advanced steps of user experience design. It starts from idea concept evaluation, product research, user interface design, and design implementation in code. We focus not only on the UI or design, but also on other things that are connected to it. UX has its own process that requires its own sets of skills or tools, so we will go from sketching ideas on paper, creating wireframes, designing interfaces, and creating prototypes to controlling design versions and implementing design in code.

Jul 2018 11h 40m

Hands-On UX Design for Developers

Hands-On UX Design for Developers

This hands-on guide will teach you simple-to-advanced steps of user experience design. It starts from idea concept evaluation, product research, user interface design, and design implementation in code. We focus not only on the UI or design, but also on other things that are connected to it. UX has its own process that requires its own sets of skills or tools, so we will go from sketching ideas on paper, creating wireframes, designing interfaces, and creating prototypes to controlling design versions and implementing design in code.

Jul 2018 11h 40m

Hands-On UX Design for Developers

Hands-On UX Design for Developers

This hands-on guide will teach you simple-to-advanced steps of user experience design. It starts from idea concept evaluation, product research, user interface design, and design implementation in code. We focus not only on the UI or design, but also on other things that are connected to it. UX has its own process that requires its own sets of skills or tools, so we will go from sketching ideas on paper, creating wireframes, designing interfaces, and creating prototypes to controlling design versions and implementing design in code.

Jul 2018 11h 40m

If you want to create web apps that are not only beautiful to look at, but also easy to use and fully accessible to everyone, including people with special needs, this book will provide you with the basic building blocks to achieve just that.

Sep 2017 10h 12m

If you want to create web apps that are not only beautiful to look at, but also easy to use and fully accessible to everyone, including people with special needs, this book will provide you with the basic building blocks to achieve just that.

Sep 2017 10h 12m

If you want to create web apps that are not only beautiful to look at, but also easy to use and fully accessible to everyone, including people with special needs, this book will provide you with the basic building blocks to achieve just that.

Sep 2017 10h 12m

Learn Human-Computer Interaction

Learn Human-Computer Interaction

HCI is a field of study that involves researching, designing, and developing software solutions that solve human problems. With this book, you will learn how to build and deploy a software prototype that will allow you to test and iterate your human-centered solution.

Sep 2020 10h 44m

Learn Human-Computer Interaction

Learn Human-Computer Interaction

HCI is a field of study that involves researching, designing, and developing software solutions that solve human problems. With this book, you will learn how to build and deploy a software prototype that will allow you to test and iterate your human-centered solution.

Sep 2020 10h 44m

Learn Human-Computer Interaction

Learn Human-Computer Interaction

HCI is a field of study that involves researching, designing, and developing software solutions that solve human problems. With this book, you will learn how to build and deploy a software prototype that will allow you to test and iterate your human-centered solution.

Sep 2020 10h 44m

Learn Human-Computer Interaction

Learn Human-Computer Interaction

HCI is a field of study that involves researching, designing, and developing software solutions that solve human problems. With this book, you will learn how to build and deploy a software prototype that will allow you to test and iterate your human-centered solution.

Sep 2020 10h 44m

Learn Human-Computer Interaction

Learn Human-Computer Interaction

HCI is a field of study that involves researching, designing, and developing software solutions that solve human problems. With this book, you will learn how to build and deploy a software prototype that will allow you to test and iterate your human-centered solution.

Sep 2020 10h 44m

Personalised recommendations for you

Based on your interests and search pattern

Mastering Customer Success

Mastering Customer Success

This guide unveils strategies to cultivate enduring customer relationships. Grounded in effective communication and problem-solving, it shows you how to harness cross-functional collaboration for competitive advantage.

May 2024 5h 40m

Architecting Salesforce Success

Architecting Salesforce Success

This book provides you with a roadmap to becoming a successful Salesforce Architect. Covering common pitfalls and valuable insights, this book prepares you to transition to the role of a Salesforce Architect.

The SketchUp Handbook for Interior Design

The SketchUp Handbook for Interior Design

The SketchUp Handbook for Interior Design walks interior designers and architects through SketchUp Pro and Studio at an intermediate+ level, covering topics and tools specific to the world of design.

Jun 2024 19h 56m

Power Platform and the AI Revolution

Power Platform and the AI Revolution

Learn how to integrate cutting-edge AI technology into business operations and tap into AI services within Power Platform to enable automation and develop apps and chatbots to achieve heightened productivity and efficiency.

May 2024 11h 52m

Mastering Project Management with ClickUp for Work and Home Life Balance

Mastering Project Management with ClickUp for Work and Home Life Balance

This book will guide you in using ClickUp to become a power user of your life. You'll learn practical strategies for setup, project management, and AI integration to optimize workflow, boost productivity, and manage time effectively.

Jun 2024 10h 16m

Mastering UI Development with Unity

Mastering UI Development with Unity

With Unity's robust toolkit, you can create visually appealing UIs to give your games a professional look and feel. This book will help you realize the full potential of the UI systems provided by Unity, so you can create the best UI for your games.

Jun 2024 21h 16m

Autodesk Civil 3D 2025 Unleashed

Autodesk Civil 3D 2025 Unleashed

This book is a comprehensive guide to using Autodesk Civil 3D. You'll progress from design customization with extensions and information management to project extension, preparing you for a successful career in civil engineering.

Jul 2024 10h 28m

Mastering Salesforce Experience Cloud

Mastering Salesforce Experience Cloud

Mastering Salesforce Experience Cloud covers every facet of the platform, from technical reviews to implementation, business transformation, and long-term growth strategies. Learn to maximize the potential of Salesforce Experience Cloud.

Oct 2024 10h 56m

Mastering the Art of Sales Engineering

Mastering the Art of Sales Engineering

This book covers what a sales engineer is and does, and why this is a highly paid and coveted role. The authors share their vast experience to help you learn daily operations and skills to advance your sales career.

Sep 2024 10h 32m

Taking Tinkercad to the Next Level

Taking Tinkercad to the Next Level

Tinkercad users familiar with the basic functionality will learn to create complex shapes and multi-part designs with this book on advanced modeling. It covers strategies and techniques for modeling and designing for production with 3D printers.

Sep 2024 13h 56m