Understanding customers’ needs
A platform team for infrastructure means external delivery dependency. This is something that is always avoided by agile product development teams. If you have worked in a large organization, you might have noticed that the product teams are often unhappy with what the platform team offers. They have issues with the delivery timeline, backlog coupling, and weak contracts. It is critical to set up a proper interaction model between the product and platform teams to mitigate these risks. The following are qualities that a platform team should possess to match the delivery expectations of product teams in the modern software engineering era:
- Product development practices
- Self-service
- Collaborative backlog management
The following section will look at the product development engineering practices for the platform team.
Product development practices
Adopting product development practices is a critical component that can...
