Supported out-of-the-box entities

Web/tablet/phone

The following table outlines entities that are supported by web, tablet, and phone user interface of Dynamics 365:

Account	Case	Knowledge Article Views	Rating Model
Appointment	Category	Knowledge Base Record	Rating Value
Bookable Resource	Characteristic	Lead	SLA KPI Instance
Bookable Resource Booking	Competitor	Opportunity	Social Activity
Bookable Resource Booking Header	Contact	Order	Social Profile
Bookable Resource Category	Email	Phone Call	Sync Error
Bookable Resource Category Assn.	Entitlement	Price List	Task
Bookable Resource Characteristic	Feedback	Product	Team
Bookable Resource Group	Invoice	Queue	User
Booking Status	Knowledge Article	Quote	-

Tablet/phone only

The following table outlines entities that are supported by tablet and phone user interface of Dynamics 365:

Activity	Email Template	Note	Process
Attachment	Expired Process	Opportunity Product	Queue Item
Channel Access Profile Rule Item	Invoice Product	Opportunity Sales Process	Quote Product
Competitor Address	Knowledge Article Incident...