Building a solution with Druid

As we venture into building our defined use case, we'll start with building our chatbot component with Druid. For this use case, we'll start out with Druid's Druid Starter template to set the foundation of our chatbot. This template comes with a definition of system entities and common flows that every chatbot should leverage.

Creating a project

To start a project with the Druid Starter template, complete the following steps:

1. In the main menu, click on the Bot dropdown and select AddNewBot.
2. Once the Create New Bot window appears, enter IT Help Desk Bot as the bot's name, choose English (United States) as the default language, and click Save. The process is illustrated in the following screenshot:

Figure 10.2 – Creating a new bot

Now that the bot is created, let's import the Druid Starter template to get us started.

3. In the main menu, click on the Solution dropdown and select Import...