Going serverless
Harold goes to a kiosk and orders his lunch, selects the table service option, grabs a locator token (with a table number sign), and enters its number while ordering:
Figure 13.2 – Lunch kiosk – ordering (Source: Photo by LMgamer36, at https://commons.wikimedia.org/wiki/File:McDonald%27s_Self-Service_Kiosk_in_Petron_SLEX_Southbound,_San_Pedro,_PH_%282_14_22%29.jpg, used under Creative Commons Attribution-Share Alike 4.0 International license.)
He goes back to their table and places the number sign in a visible location and waits for his order to be served. Raj starts doing the same:
Figure 13.3 – Lunch kiosk – waiting for food
Harold likes the idea of this service, as now he doesn’t need to stand in the queue for collection, listen to the staff, monitor the screen for his order number, and then look for a place to sit. Once his order is ready, the staff will find him according...