Summary
Emotional polysemy makes human relationships rich and excitingly unpredictable. However, chatbots remain machines and do not have the ability to manage wide ranges of possible interpretations of a user's phrases.
Present-day technology requires hard work to get a cognitive NPL CUI chatbot up and running. Small talk will make the conversation smoother. It goes beyond being a minor feature; courtesy and pleasant emotional reactions are what make a conversation go well.
We can reduce the limits of present-day technology by creating emotions in the users through a meaningful dialog that creates a warmer experience. Customer satisfaction constitutes the core of an efficient chatbot. One way to achieve this goal is to implement cognitive functions based on data logging. We saw that when a user answers "no" when we expect "yes," the chatbot needs to adapt, exactly the way we humans do.
Cognitive data logging can be achieved through...