Summary
This chapter covered guidelines and heuristics to support evaluating solutions and to address conversational style and tone. Adapt and adopt guidelines with some frequency until they mature—a chicken versus egg problem. Guidelines should be available for all projects, but they should be formed while building solutions.
We shared heuristics and guidelines that can be applied in various situations. Create guidelines and follow the heuristics that help evaluate GUI and hybrid projects. Use the examples to craft recommender templates or inject heuristics into prompts and instructions to create thoughtful model responses.
Traditional style guides must be updated, adapted, and adjusted to accommodate conversational experiences, especially for controlling style and tone. Guidelines must also adapt to account for hybrid UIs where traditional forms, tables, and UI elements don’t work and shouldn’t act as initially designed for traditional web and GUI frameworks...