Amazon services that can produce data to send to Kinesis
In this section, we will cover services that produce data and then utilize Kinesis to deliver that data to its intended location(s). We will learn how to use Kinesis with those services to get faster insight from data. As is the case with any new technology, integration may present some challenges. It's impossible to cover all the possible integration scenarios, so we will focus on some examples where Kinesis integrates with Amazon Connect, DynamoDB, Aurora, and Spark Streaming.
Amazon Connect
One of Amazon's leadership principles is customer obsession (https://www.amazon.jobs/en/principles). Any company that wants to have satisfied long-term customers, in addition to having great products, requires excellent customer service. Most businesses need some sort of customer contact center, where a customer can call and talk to a customer service agent, to address customer questions or problems.
Amazon Connect...