Summary

In this chapter, you saw how integrations are the lifeblood of the internet and are key to a business making the most of the efficiency offered by combining services from multiple vendors into a single process or experience for its employees and customers.

You learned that managing integrations can become complex and costly; however, this is something Salesforce has made easier by providing features that not only reduce the coding involved through External Services but also improve security by taking this responsibility away from the developer and consolidating it as a set of features such as Connected Apps (inbound) and Auth Providers (outbound). External Services can leverage OpenAPI specifications to streamline consuming APIs in Flow and Apex, so you should make sure the API vendors you select provide this information.

You also learned that administrators can audit and monitor external solutions, accessing precious data as well as controlling the flow of data potentially...