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Red Hat Enterprise Linux Troubleshooting Guide

You're reading from   Red Hat Enterprise Linux Troubleshooting Guide Identify, capture and resolve common issues faced by Red Hat Enterprise Linux administrators using best practices and advanced troubleshooting techniques

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Product type Paperback
Published in Oct 2015
Publisher
ISBN-13 9781785283550
Length 458 pages
Edition 1st Edition
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Author (1):
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Benjamin Cane Benjamin Cane
Author Profile Icon Benjamin Cane
Benjamin Cane
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Benjamin Cane has nearly 10 years of experience in Linux systems administration. His first systems administration role was in 2006. At that time, he worked for a web hosting company supporting thousands of FreeBSD and Linux systems. Afterwards, he joined a managed services company that specialized in managing mission-critical systems. There, he worked his way to the position of a lead systems engineer, providing 24x7 support for highly critical enterprise systems that ran Red Hat Enterprise Linux. Now, Benjamin is a systems architect. He focuses on building High and Continuous Availability environments within the financial services industry. He is also currently a Red Hat Certified Engineer and Certified Ethical Hacker. With his experience in mission-critical environments, he has learned to identify and troubleshoot very complex issues quickly, because often these environments have a low tolerance for downtime. Being able to identify the root causes of very complex systems issues quickly is a skill that requires extensive knowledge of Linux and troubleshooting best practices. In addition to this book, Benjamin writes about Linux systems administration and DevOps topics on his blog at http://bencane.com. He is also the project founder for Runbook (https://github.com/Runbook/runbook), an open source application designed to monitor and automatically resolve infrastructure and application issues.
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Toc

Table of Contents (14) Chapters Close

Preface 1. Troubleshooting Best Practices FREE CHAPTER 2. Troubleshooting Commands and Sources of Useful Information 3. Troubleshooting a Web Application 4. Troubleshooting Performance Issues 5. Network Troubleshooting 6. Diagnosing and Correcting Firewall Issues 7. Filesystem Errors and Recovery 8. Hardware Troubleshooting 9. Using System Tools to Troubleshoot Applications 10. Understanding Linux User and Kernel Limits 11. Recovering from Common Failures 12. Root Cause Analysis of an Unexpected Reboot Index

Déjà vu

In Chapter 5, Network Troubleshooting, our troubleshooting started after a developer called in and reported that the company's blog was reporting a database connectivity error. After troubleshooting, we found that this error was due to a misconfigured static route on the database server. Yet again, today (several days later), we receive a call from the same developer reporting the same issue.

When the developer goes to http://blog.example.com, he receives an error stating there is a database connectivity issue. Not again!

Since the first step in data collection is to duplicate the issue, the first thing we should do is to pull up the company blog on our own browser.

It seems, in fact, that the same error is showing yet again; now to figure out why.

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Authors (1)

Profile icon Benjamin Cane
Benjamin Cane
LinkedIn icon Github icon
Benjamin Cane has nearly 10 years of experience in Linux systems administration. His first systems administration role was in 2006. At that time, he worked for a web hosting company supporting thousands of FreeBSD and Linux systems. Afterwards, he joined a managed services company that specialized in managing mission-critical systems. There, he worked his way to the position of a lead systems engineer, providing 24x7 support for highly critical enterprise systems that ran Red Hat Enterprise Linux. Now, Benjamin is a systems architect. He focuses on building High and Continuous Availability environments within the financial services industry. He is also currently a Red Hat Certified Engineer and Certified Ethical Hacker. With his experience in mission-critical environments, he has learned to identify and troubleshoot very complex issues quickly, because often these environments have a low tolerance for downtime. Being able to identify the root causes of very complex systems issues quickly is a skill that requires extensive knowledge of Linux and troubleshooting best practices. In addition to this book, Benjamin writes about Linux systems administration and DevOps topics on his blog at http://bencane.com. He is also the project founder for Runbook (https://github.com/Runbook/runbook), an open source application designed to monitor and automatically resolve infrastructure and application issues.
Read more
See other products by Benjamin Cane

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