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Learning ServiceNow

You're reading from   Learning ServiceNow Administration and development on the Now platform, for powerful IT automation

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Product type Paperback
Published in Jun 2018
Publisher
ISBN-13 9781788837040
Length 388 pages
Edition 2nd Edition
Languages
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Author (1):
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Tim Woodruff Tim Woodruff
Author Profile Icon Tim Woodruff
Tim Woodruff
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Toc

Table of Contents (17) Chapters Close

Preface 1. The Interface FREE CHAPTER 2. Lists and Forms 3. UI Customization 4. Understanding Data and Relationships 5. Tasks and Workflows 6. UI and Data Policies 7. User Administration and Security 8. Introduction to Scripting 9. The Server-Side Glide API 10. The Client-Side Glide API 11. Server-Side Scripting 12. Client-Side Scripting 13. Service Portal Scripting 14. Debugging 15. Pro Tips Index

Default versus calculated field values

It is an easy mistake to make, to think that giving a table column (AKA field) a default value, and giving it a calculated value, have effectively the same result. However, this is not the case. Default and calculated values behave quite differently, and should be used for quite different purposes.

In this section, we'll explore what each are (and are not) meant to be used for, and the difference in behavior between them. We'll also discuss field calculation scripts, and best practices regarding default and calculated fields.

Default values

Default field values can be quite simple: a string, an integer, or whatever data-type matches the field's type.

Default values

You can get a fair bit more advanced with it though, by using the javascript: keyword in the beginning of your value similar to the way we can run scripts in the condition builder. Any code after the javascript: would be executed on the server when the form loads, or when a record is inserted...

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