Search icon Close icon
Search icon CANCEL
Subscription
0
Cart icon
Your Cart (0 item)
Close icon
You have no products in your basket yet
Checkout

Change country

Modal Close icon
Country selected Country selected
country flag United States
Country selected
country flag Great Britain
Country selected
country flag India
Country selected
country flag Germany
Country selected
country flag France
Country selected
country flag Canada
Country selected
country flag Russia
Country selected
country flag Spain
Country selected
country flag Brazil
Country selected
country flag Australia
Country selected
country flag Singapore
Country selected
country flag Hungary
Country selected
country flag Philippines
Country selected
country flag Mexico
Country selected
country flag Thailand
Country selected
country flag Ukraine
Country selected
country flag Luxembourg
Country selected
country flag Estonia
Country selected
country flag Lithuania
Country selected
country flag Norway
Country selected
country flag Chile
Country selected
country flag South Korea
Country selected
country flag Ecuador
Country selected
country flag Colombia
Country selected
country flag Taiwan
Country selected
country flag Switzerland
Country selected
country flag Indonesia
Country selected
country flag Cyprus
Country selected
country flag Denmark
Country selected
country flag Finland
Country selected
country flag Poland
Country selected
country flag Malta
Country selected
country flag Czechia
Country selected
country flag New Zealand
Country selected
country flag Austria
Country selected
country flag Turkey
Country selected
country flag Sweden
Country selected
country flag Italy
Country selected
country flag Egypt
Country selected
country flag Belgium
Country selected
country flag Portugal
Country selected
country flag Slovenia
Country selected
country flag Ireland
Country selected
country flag Romania
Country selected
country flag Greece
Country selected
country flag Argentina
Country selected
country flag Malaysia
Country selected
country flag South Africa
Country selected
country flag Netherlands
Country selected
country flag Bulgaria
Country selected
country flag Latvia
Country selected
country flag Japan
Country selected
country flag Slovakia
Country selected
Arrow left icon
Explore Products
Best Sellers
New Releases
Books
Videos
Audiobooks
Learning Hub
Conferences
Free Learning
Arrow right icon
Arrow up icon
GO TO TOP
Integrating CRM across your Organization for Business success

You're reading from   Integrating CRM across your Organization for Business success Build your business processes around the needs of your customers by successfully integrating your CRM within your core business functions to drive improvement

Arrow left icon
Product type Paperback
Published in Jan 2016
Publisher Packt
ISBN-13 9781783001040
Length 180 pages
Edition 1st Edition
Concepts
Arrow right icon
Author (1):
Arrow left icon
Andrew Blackmore Andrew Blackmore
Author Profile Icon Andrew Blackmore
Andrew Blackmore
Andrew Blackmore works for Sage Software Solutions in Vancouver. He has spent the last 15 years leading the development of integrations between CRM and ERP applications all over the world, using every different technology available and for any conceivable business use case. Over that time, he has built up a large store of experience and knowledge that he is imparting in this book. He has seen first-hand the business benefit of integrating CRM in organizations and has a deep familiarity of the techniques and solutions in this book. Andrew's passion is developing software in an ingenious way to build efficient, innovative solutions that provide a real lasting business benefit for customers. He is currently working on the new cloud and mobile solutions projects for Sage.
Read more
See other products by Andrew Blackmore
Arrow right icon
View More author details
Toc

Table of Contents (14) Chapters Close

Integrating CRM Across Your Organization for Business Success
Credits
About the Author
About the Reviewer
Preface
1. What is CRM Integration and Why is It Good for Your Business? 2. How to Implement an Integration FREE CHAPTER 3. How to Build a Contact Integration 4. How to Build a Sales Management Integration 5. How to Build a Collections Management Integration 6. How to Build a Vendor Management Integration 7. How to Build a Support Management Integration 8. How to Develop and Maintain Your Integration 9. Where Next for Integrations – the Cloud and Other Areas

Security

By default, any CRM user who has access to the support ticket area of CRM will be able to launch the RMA screen popup. Consider whether you should only make this button available to some CRM users, for example just the support team.

lock icon The rest of the chapter is locked
arrow left Previous Section
Section 3 of 6
Next Section arrow right
Register for a free Packt account to unlock a world of extra content!
A free Packt account unlocks extra newsletters, articles, discounted offers, and much more. Start advancing your knowledge today.
Sign up now
Unlock this book and the full library FREE for 7 days
Get unlimited access to 7000+ expert-authored eBooks and videos courses covering every tech area you can think of
Start free trial
Renews at $19.99/month. Cancel anytime

Authors (1)

Profile icon Andrew Blackmore
Andrew Blackmore
Andrew Blackmore works for Sage Software Solutions in Vancouver. He has spent the last 15 years leading the development of integrations between CRM and ERP applications all over the world, using every different technology available and for any conceivable business use case. Over that time, he has built up a large store of experience and knowledge that he is imparting in this book. He has seen first-hand the business benefit of integrating CRM in organizations and has a deep familiarity of the techniques and solutions in this book. Andrew's passion is developing software in an ingenious way to build efficient, innovative solutions that provide a real lasting business benefit for customers. He is currently working on the new cloud and mobile solutions projects for Sage.
Read more
See other products by Andrew Blackmore
Banner background image

Personalised recommendations for you

Based on your interests and search pattern
Left arrow icon
Pragmatic Microservices with C# and Azure
Pragmatic Microservices with C# and Azure
Read more
This book empowers you with in-depth knowledge of microservices architecture using .NET and Azure. Through hands-on tutorials, you'll be able to build, deploy, and manage scalable applications, gaining crucial skills for modern software development.
Read more
May 2024 16h 56m
Pragmatic Microservices with C# and Azure
Pragmatic Microservices with C# and Azure
Read more
This book empowers you with in-depth knowledge of microservices architecture using .NET and Azure. Through hands-on tutorials, you'll be able to build, deploy, and manage scalable applications, gaining crucial skills for modern software development.
Read more
May 2024 16h 56m
Pragmatic Microservices with C# and Azure
Pragmatic Microservices with C# and Azure
Read more
This book empowers you with in-depth knowledge of microservices architecture using .NET and Azure. Through hands-on tutorials, you'll be able to build, deploy, and manage scalable applications, gaining crucial skills for modern software development.
Read more
May 2024 16h 56m
Pragmatic Microservices with C# and Azure
Pragmatic Microservices with C# and Azure
Read more
This book empowers you with in-depth knowledge of microservices architecture using .NET and Azure. Through hands-on tutorials, you'll be able to build, deploy, and manage scalable applications, gaining crucial skills for modern software development.
Read more
May 2024 16h 56m
Pragmatic Microservices with C# and Azure
Pragmatic Microservices with C# and Azure
Read more
This book empowers you with in-depth knowledge of microservices architecture using .NET and Azure. Through hands-on tutorials, you'll be able to build, deploy, and manage scalable applications, gaining crucial skills for modern software development.
Read more
May 2024 16h 56m
Pragmatic Microservices with C# and Azure
Pragmatic Microservices with C# and Azure
Read more
This book empowers you with in-depth knowledge of microservices architecture using .NET and Azure. Through hands-on tutorials, you'll be able to build, deploy, and manage scalable applications, gaining crucial skills for modern software development.
Read more
May 2024 16h 56m
Pragmatic Microservices with C# and Azure
Pragmatic Microservices with C# and Azure
Read more
This book empowers you with in-depth knowledge of microservices architecture using .NET and Azure. Through hands-on tutorials, you'll be able to build, deploy, and manage scalable applications, gaining crucial skills for modern software development.
Read more
May 2024 16h 56m
Pragmatic Microservices with C# and Azure
Pragmatic Microservices with C# and Azure
Read more
This book empowers you with in-depth knowledge of microservices architecture using .NET and Azure. Through hands-on tutorials, you'll be able to build, deploy, and manage scalable applications, gaining crucial skills for modern software development.
Read more
May 2024 16h 56m
Pragmatic Microservices with C# and Azure
Pragmatic Microservices with C# and Azure
Read more
This book empowers you with in-depth knowledge of microservices architecture using .NET and Azure. Through hands-on tutorials, you'll be able to build, deploy, and manage scalable applications, gaining crucial skills for modern software development.
Read more
May 2024 16h 56m
Pragmatic Microservices with C# and Azure
Pragmatic Microservices with C# and Azure
Read more
This book empowers you with in-depth knowledge of microservices architecture using .NET and Azure. Through hands-on tutorials, you'll be able to build, deploy, and manage scalable applications, gaining crucial skills for modern software development.
Read more
May 2024 16h 56m
Mastering Python Design Patterns
Mastering Python Design Patterns
Read more
Unlock the power of design patterns to build maintainable and scalable software and applications using Python. Authored by Python veterans, this book is your guide to mastering design patterns in Python.
Read more
May 2024 9h 52m
Mastering Python Design Patterns
Mastering Python Design Patterns
Read more
Unlock the power of design patterns to build maintainable and scalable software and applications using Python. Authored by Python veterans, this book is your guide to mastering design patterns in Python.
Read more
May 2024 9h 52m
Right arrow icon